|4.4 Responsibilities and Functions
of Logistics Branch
Respond to reinforcement needs including
manpower and deployment of interdepartmental and inter-district resources
as per information received from the district control room
Ensuring receipt, safe storage, and transport of relief Supplies and
materials from airport, railways and handling of the required formalities
Direct supplies distributed by NGOs and other organisations including
private donors to district control room
Ensure proper maintenance of vehicles and equipment at the Emergency
4.5 Responsibilities and Functions of Health
A. Organise for immediate response mobile medical teams
of specialists from within the state (and outside if the need arises)
B. Coordinate with adjoining districts on request from district
control room for supply of
• Medical relief for the injured
• Number of ambulances required and hospitals where they could be
sent, (public and private);
• Medical equipment and medicines required
• special information required regarding treatment as for epidemics
• Treatment of the injured and sick
• disposal of dead bodies
• disposal of carcasses
• preventive medicine and anti-epidemic actions
• Reports on food, water supplies, sanitation and disposal of waste
and coordinate the services of investigation laboratories for support
services at district level
D. Ensure supervision of maintenance of standards in
• transit and relief camps for cooking arrangements, sanitation,
water supply, disposal of waste, water stagnation and health services.
• Communities for storage of rations, sanitation, water supply,
disposal of waste, water stagnation and health services.
4.6 Responsibilities and Functions of Communication
and Information Management Branch
A. Set-up a media centre in DGIPR’s office to organise
sharing of information with Radio,
television channels, print media and community
B. Monitor disaster warnings and weather conditions in coordination
with and on the advice of
• MERI, BARC
• Send Out-Messages on behalf of Chief Secretary/Relief Commissioner
and maintain In-Message, Out-Message Register
• Collect and process information received from District Control
room and any other information as may be required by Chief Secretary
• Serve as data bank required for policy making in disaster situations
D. Make readily available all the information contained
in state DMAP and
• Planning Information required including maps incorporated in
• Disaster Site Map and indications on extent to which other areas
may be affected, etc.
• Information regarding approach, alternate routes, water sources,
layout of essential services which may be affected, etc.
4.7 Responsibilities and Functions of Resources
A. Manage disbursal of Relief Funds
B. Collecting and Collating records from district control
• Receipt of all relief materials
• Issue of all relief materials
• All expenses on administration and management.
• All gratuitous relief
• All relief given
C. All payments of approved expenses, dues, claims, daily
wages to staff.
4.8 Function of Office of Divisional Commissioner
in Multi-district disasters
The Commissioner's responsibilities shall include exercising general
supervision over the work of preparation of contingency plan undertaken
by the Collectors in his Division and also on the relief and rehabilitation
operations in those districts.
The district control rooms would continue to function in their respective
districts and perform all the functions as per the DDMAP.
5. RESPONSE STRUCTURE ON OCCURRENCE OF DISASTER
The multi-disaster response plan in the State DMAP gives details of the
type of damage and the possible impacts of major disasters on individual,
family and community.
The response structure for EOC is therefore given in a diagrammatic form
to facilitate quick and effective response.
It helps in identifying relevant departments that need to be mobilised
immediately and the nature of interaction with various authorities as
well as the levels.
Response Structure on Occurrence of Disaster in the districts
Response Structure on Occurrence of Disaster in Mumbai
6. FACILITIES/AMENITIES AVAILABLE IN THE EOC
The Emergency Operations Centre has adequate space for number of workstations
and for various Branches during disaster situations. Facilities for video-conferencing
also exist in the EOC.
There is a conference room adjoining the Emergency Operations Centre.
The EOC is equipped with
• DDMAP of all districts
• Manual for EOC and DCR
• Key contact persons during emergencies
These are easily accessible with clear labels, and are not under lock
Tally Board for providing additional information is available for all
Important phone numbers which are frequently required are given in the
Directory of Resources.
Other phone numbers, names and addresses etc., are maintained on the
computer to facilitate easy retrieval and cross-referencing..
Provision exists for
• first-aid and other basic medical relief for the staff
• a designated toilet
• a rest room with adequate facilities
6.1 Control Room (Main Message Room)
Police and civil wireless systems are set-up in the control room at
The following facilities are available in the control
• Intercom units for contact within Mantralaya
• Police Wireless
• Civil Wireless for BMC area
• VSAT connection to the Divisional Commissioners and Collectors
with video-conferencing facilities
• Hotline to
¨ Police Control Rooms
¨ BMC Control Room
· One Mobile with the Relief Commissioner
· Networking of Computers
· One PC with printer
· Photocopying machine
· Television unit
The phones, i.e. intercom, STD phone, EPBX extension, hotline etc., are
of different colours, and with distinct rings, to enable them to be distinguished
from each other.
The colour codes for the telephone instruments are displayed on the display
An emergency light, fire extinguishers, and a generator for the computer
and fax machine are provided in the control room.
During disaster hotlines from EOC are connected to
• Divisional Commissioner/s of the affected district/s
• District Collector/s of the affected district/s
• Superintendent of Police of the affected district/s
6.2 Workstation for the Branch/Nodal Officers
Each of the workstation has
• an independent phone with STD facility
• intercom units for contact within Mantralaya.
• hotline connection for all Branch/Nodal officers to their respective
• Central secretarial facility for all Branch/Nodal Officers is
provided in the EOC.
A car with wireless communication is assigned to EOC.
Information on additional vehicles requisitioned for the emergency is
available with Logistics branch.
As you will see, the EOC is equipped with number of devices and instruments
which are crucial for establishing rapid contact and communication and
getting feedback from the disaster site.
It is therefore important that all the instruments and devices are in
good working condition all the time. To ensure this regular maintenance
is being undertaken by competent technical personnel through a contractual
arrangement. The agencies engaged for the maintenance of the equipments
is given in Annexure II.
The EDP Manager is responsible for ensuring renewal of maintenance contracts
and attending to maintenance requirements. All requirements regarding
maintenance must therefore be reported to EDP Manager.
6.3 The Staff in Control Room
Three categories of staff exists for the control room: Regular, Staff
-on-call and Staff on Disaster Duty.
I. Regular Staff
The regular staff are posted permanently in the control room and are
responsible for manning the Control Room on a 24-hour basis.
The regular staff include the following:
¨ Branch Officer - Control Room
A Deputy Secretary in Mantralaya from the Relief Commissioner's Office
is the Branch Officer - Control Room. He is in charge of the day-to-day
operation of the control room during official working hours.
He is assisted by Deputy Secretaries from Mantralaya in rotation during
¨ EDP Manager
EDP Manager is a technical person thoroughly conversant with computer
technology. He is responsible for the information processing and data
management and maintenance of the computerised network.
¨ Computer operator
To provide all secretarial assistance to the control room, a computer
literate stenographer able to operate database systems has been provided.
¨ Communication operators (for 24 hours)
Communication operators attend to wireless set in the control room.
¨ Driver cum Messenger/Attendant (for 24 hours)
Drivers for the vehicle attached to the control room are trained to operate
the wireless fitted in the vehicle.
Staff-on-call are available for immediate duty in case of a disaster.
Two Deputy Secretaries make up the Staff -on-call. During a disaster,
these officers are always available “on call”.
III. Staff on Disaster Duty
Staff on Disaster Duty are the additional staff required to shoulder
These additional staff are in the nature of a reserve and drawn from
various departments who are experienced in control room and EOC operations.
These staff are responsible for managing the Branch arrangements.
Annexure I: Authorised agencies competent for issuing Warning and Alert
It is assumed that the district administration would be one of the key
organisations for issuing warnings and alerts. Additionally, the following
agencies competent for issuing warning or alert are given below.
IMD, MERI, BARC
Public Health Department
Industrial and Chemical
Industry, MARG, Police,
Fire Brigade, Police