The need for a comprehensive Disaster Management Action Plan (DMAP) for the
state of Maharashtra, to strengthen and assist district authorities to manage
disasters in the state, and to play a supportive and coordinating role, was
realised in the wake of the Killari earthquake of September 30, 1993, and a
number of disasters such as Mowad floods, industrial accidents at IPCL, and
the increased road accidents in the state.
The Government of Maharashtra (GOM) therefore, appointed consultants for the
preparation of DMAP at the State level and district level, through a consultative
process at inter-departmental as well as district levels.
The state Disaster Management Action Plan (DMAP) has been prepared for its operationalisation
by various departments and agencies of the Government of Maharashtra and other
Non-Governmental Agencies expected to participate in disaster management. This
plan provides for institutional arrangements, roles and responsibilities of
the various agencies, interlinks in disaster management and the scope of their
activities. An elaborate inventory of resources has also been formalised.
The purpose of preparing this plan is to evolve a system
to
· Assess the status of existing resources and facilities available with
the various departments and agencies involved in disaster management in the
state.
· Assess their adequacies in dealing with a disaster.
· Identify the requirements for institutional strengthening, technological
support, upgradation of information systems and data management, for improving
the quality of administrative response to disasters at state level.
· make the state DMAP an effective response mechanism as well as a policy
and planning tool.
The state DMAP addresses the state's response to demands
from the district administration and in extraordinary emergency situations at
multi-district levels. It is associated with disasters like road accidents,
major fires, earthquakes, floods, cyclones, epidemics and off-site industrial
accidents. The present plan is a multi-disaster response plan for the disasters
which outlines the institutional framework required for managing such situations.
The state DMAP specifically focusses on the role of various governmental departments
and agencies, vis-a-vis the Emergency Operations Centre, in the event of any
of the above mentioned disasters. This plan concentrates primarily on the response
strategy, whereas there are separate documents which have addressed themselves
to the Risk and Vulnerability Analysis and Preparedness and Mitigation Strategies.
1.1 Objectives of the DMAP
Emergency Response Plan (ERP) means a detailed program of action, to control
and/or minimize the effects of an emergency, requiring prompt corrective measures
beyond normal procedures, to protect human life, minimize injury, optimize loss
control and reduce the exposure of physical assets and the environment. In other
words, ERP is the process by which the response to an extraordinary event is
galvanised urgently, through an activation of functional components and assignment
of responsibilities for each component, to the appropriate individual or agency.
This action plan can function optimally only if a prior study of the risks
and vulnerability of the area is undertaken, and the institutional setup responsible
for their mitigation and response is understood clearly.
An action plan provides for a uniformity in approach and perception of the
various issues at hand thus avoiding undue complications. The plan at the same
time provides for the coordination mechanisms for different agencies right from
the field level to the central government. Thus is ensures, efficiency of the
response and enables maintaining certain standards as also optimal utilisation
of resources. Above all, an action plan becomes essential for the management
of disasters as the very presence of such a plan can boost the morale of the
functionaries and keep them in a state of readiness for facing any eventuality.
The objective is to provide a quick and effective response in emergency situations.
Although disaster-specific plans are effective and have been prepared by different
authorities, there is a growing awareness to opt for multi-disaster response
action plan, in order to tackle multi-faceted effects of disaster. The multi-disaster
action plan essentially concentrates on the institutional setup and information
flow, and provides for hazard-specific responses along with specification of
primary agencies that are involved. Such an approach allows flexibility in response
at the local level, while still under the direct supervision and control of
the state or regional level.
Thus, while there may be multiple agencies and institutions with varied duties
and responsibilities, working at the disaster site, they all form the umbrella
structure of a central authority under a unified command. It has the advantage
of immediate identifiability and fixing of responsibilities in any disaster
situation.
While the action plan assumes an element of preparedness on the part of the
administrative authority, it also invokes a substantial involvement of NGOs
and private initiatives. The Plan envisages community participation as one of
the most effective inputs for the management of disasters. Training of community
and key social functionaries thus become essential elements for the successful
execution of an action plan.
The Action Plan therefore identifies the operational structure and the coordination
mechanisms, the roles and responsibilities of various agencies along with the
standards of service expected from them, the information and monitoring tools
and modes of communication, and the monitoring and evaluation component.
1.2 Policy Statement
A well coordinated and unified response of various state departments and agencies,
appropriate to the demands of the district administration in the management
of disasters, will minimise the hardships and improve the process of recovery.
This calls for a well-defined plan and procedures, which will allow developing
appropriate policies and systematic mobilisation of resources, both at state
level and through central and multi-lateral agencies.
Although the containment of disasters will basically be at the district level,
the process of confidence building and self reliance at the district level,
can best be promoted through a timely, supportive and well-thought-of interventions
by the state.
In addition to Disaster Preparedness and Mitigation Strategies as in the case
of floods, the results of disaster-specific response strategies, adopted so
far by the state administration have demonstrated their efficiency. However,
un-anticipated disasters have claimed disproportionate toll, as such specific
response strategies did not have adequate flexibility to respond to situational
demands. Prompted by such a situation it is expected that a multi-disaster response
strategy may offer a better option.
A Disaster Management Plan is backed by continuous preparedness. Only a sustained
effort at preparedness can make a disaster management plan effective.
2. INSTITUTIONAL ARRANGEMENTS
Under this multi-disaster action plan,
• All disaster specific mechanisms would come under a single umbrella
· Allowing for attending to all kinds of disasters.
The existing arrangements therefore will be strengthened by defining this administrative
arrangement. This arrangement proposes
• Chief Secretary as the team leader
· supported by the Relief Commissioner through
¨ the Branch arrangements at the Emergency
Operations Centre (EOC).
The objective is to have a simplified and uncluttered system of response in
a disaster situation.
2.1 Emergency Operations Centre
The Emergency Operations Centre will be the hub of activity in a disaster situation.
This is however, not to underestimate its normal time activities. The EOC, the
key organizational structure, is flexible to expand when demands increase, and
contract when the situation slows down. There is no one best way to organize
an EOC. The primary function of an EOC is to implement the Disaster Management
Action Plan which includes :
• Coordination
• Policy-making
• Operations management
• Information gathering and record keeping.
• Public information
• Resource management.
The EOC, its system, and procedures are designed in such a way that information
can be promptly assessed and relayed to concerned parties. Rapid dissemination
contributes to quick response and effective decision-making during emergency.
As the master coordination and control point for all counter-disaster efforts,
the EOC is the place of decision-making, under a unified command.
The EOC under the normal circumstances will work under the supervision of Relief
Commissioner. It is the nerve centre to support, co-ordinate and monitor the
disaster management activities at the district level. In a disaster situation,
the EOC will come under the direct control of Chief Secretary or any other person
designated by the Chief Secretary as Chief of Operations.
2.1.1 Normal time activity of the EOC
The normal-time activities of EOC through the office of the Relief Commissioner
are very crucial for its efficiency of response in a disaster situation. These
activities are primarily the responsibility of Relief Commissioner’s office
which will be maintaining the EOC.
The GOM has set up a Disaster Management Centre in Yashwantrao Chavan Academy
of Development Administration, Pune. This centre has a permanent faculty, and
facilities of documentation and data base management. This centre will assist
the EOC on a regular basis in the discharge of its normal time activities.
The normal time activity of the EOC through the office of
the Relief Commissioner will be to
• Ensure through appropriate statutory instruments that
· District Disaster Management Action Plan (DDMAP) is operationalised
· Standard Operating Procedures for various departments are
operationalised
• Ensure that all districts continue to update DDMAP on a regular basis
• Encourage districts to prepare area-specific plans prone to specific
disasters
• Receive reports on preparedness from the district control room as per
the directives every six months. Based on these, the EOC will prepare a summary
report for the consideration of the Chief Secretary
• Setup study groups and task force for specific vulnerability studies
and submit the reports to Chief Secretary
• Identify and interact with central laboratories, research institutions
such as MERI, IIT, BARC, within the state, and NGOs for ongoing collaborations,
to evolve mitigation strategies
• Serve as a data bank to all line departments and the planning department
with respect to risks and vulnerabilities, and ensure that due consideration
is given to mitigation strategies in the planning process
• Receive appropriate proposals on preparedness, risk reduction and mitigation
measures, from various state departments/agencies and place the same for consideration
of the Chief Secretary
• Convey policy guidelines and changes, if any, in the legal and official
procedures, eligibility criteria, with respect to relief and compensation
• Upgrade and update state DMAP according to changing scenarios in the
state
• Dissemination of state DMAP to other departments of the GOM and state
level agencies
• Update data bank
• Monitor preparedness measures undertaken at the district levels, including
simulation exercises undertaken by various departments
• Monitor the training imparted to state level officials, private sector
and NGOs by YASHADA.
• Organise post-disaster evaluation and update state DMAP accordingly
• Prepare an actions-taken report for Chief Secretary
• Receive reports and documents on district level disaster events, and
submit the same to Chief Secretary, Revenue Minister and Chief Minister
• Warning and communication systems, and other equipments in the control
room are in working condition.
• Inform district control room about the changes, if any, in legal and
official procedures, with respect to loss of life, injuries, livestock, crop,
houses, to be adopted (death certificates, identification procedures, etc.).
2.1.2 Warning or Occurrence of Disaster
On the receipt of warning or alert from any such agency which is competent
to issue such a warning, or on the basis of reports from Divisional Commissioner/District
Collector of the occurrence of a disaster, all community preparedness measures
including counter-disaster measures will be put into operation. The Chief Secretary/Relief
Commissioner will assume the role of the Chief of Operations for Disaster Management.
It is assumed that the district administration would be one of the key organisations
for issuing warnings and alerts. Additionally, the following agencies competent
for issuing warning or alert are given below.
Disaster
Agencies
Earthquakes
IMD, MERI, BARC
Floods
Meteorological Department, Irrigation
Department
Cyclones
IMD
Epidemics
Public Health Department
Road Accidents
Police
Industrial and Chemical Accidents
Industry, MARG, Police, DISH,
BARC, AERB
Fires
Fire Brigade, Police
The occurrence of the disaster will be communicated to
• Governor, Chief Minister, Home Minister, State Cabinet, Guardian Minister
of the district, and non-officials namely MPs and MLAs from the affected district.
• PMO, Cabinet Secretary, Secretary, Home and Defence
• Secretary, Agriculture, and Joint Secretary, NDM, Ministry of Agriculture,
GOI
• Maharashtra-Gujarat Area Command : HQ, Mumbai
The occurrence of the disaster would essentially bring into
force the following :
• The Emergency Operations Centre will be put on full alert and expanded
to include Branch arrangements, with responsibilities for specific tasks, depending
on the nature of disaster and extent of its impact. The number of branches to
be activated will be decided by the Chief of Operations
• All Branch Officers and Nodal Officers will work under the overall supervision
and administrative control of the Chief of Operations. All the decisions taken
in the EOC have to be approved by the Chief of Operations.
• Immediate access to the disaster site
• An on-going VSAT, wireless communication and hotline contact with the
Divisional Commissioner, and Collector/s of the affected district/s will be
activated.
The EOC in its expanded form will continue to operate as long as the need for
emergency relief and operations continue and the long-terms plans for rehabilitation
are finalised. For managing long-term rehabilitation programmes, such as construction
of houses, as in Latur earthquake, the responsibilities will be that of respective
line departments. This will enable EOC to attend to other disaster situations,
if the need be.
2.2 Emergency Operations Centre Components
(On occurrence of disaster, Branch functions in EOC at Mantralaya)
Chief Of Operations
• Establishing priorities
• Spelling out policy guidelines, if necessary
• Coordinate the services of
· Defence, State Reserve Police, Central Reserve Police Force, Home Guards,
Coast Guards, Central Industrial Security Force
· Fire Brigade, Civil Defence
· Telecommunications, Railways, Civil Aviation, Port Trust, Food Corporation
of India,
· TV, Radio, Mass Media
· Maharashtra State Electricity Board, Maharashtra Water Supply and Sewage
Board, Maharashtra State Road Transport Corporation, Public Works Department,
BEST for Mumbai
· Indian Meteorological Department, Maharashtra Earthquake Research Institute,
BARC
• Coordinate with national and international aid agencies.
• Enlist services of GOI/GOM laboratories and expert institutions for
specialised services
Branch
Functions
Operations Branch (In-charge
from Revenue Department)
A. Planning Support for Response Action for
•Emergency supplies of water and cooked food
•Rescue and evacuation
•Salvage operations
• Disposal of dead
• Transit camps (in accordance with standards laid down)
• Inform the district control room about sanctions forvarious relief items.
B. Implementprocurement/purchase/hire/requisition plans of materials which
are not available at the district level.
C. Establishing communication links with
• Appropriate central government departments, agencies
and institutions, such as railways, defence services,IMD
• Police, fire brigade, PWD, MSEB, Irrigation, MWSSB,
and all other state departments
• Private donors.
D. Reporting
• ReceivePreliminary Information Report as given by
the Collector
• Identify specific items for follow-up actions through
the office of the Chief Secretary
• Receive allinformations
and additional information demanded by Chief Secretary,from districtcontrol
room.
• Report to Chief Secretary on deployment and reinforcements
of staff and resources.
E. General
• Inform district control roomabout the changes, if any, inlegal and official procedures, eligibility
criteria with respect to relief and compensation, for loss of life,
injuries, livestock, crop, houses,required to be adopted
• Maintenance of duty records.
Services Branch (In-charge
from Revenue Department)
A. Assess search and rescue requirements as per
informationfrom the district control room and take necessary
actions B. Direct, supervise and provide assistance
wherever necessary for the following
• Relief camps (in accordance with standards laid down)
• Cattle camps
• Relief supplies torelief camps or toSite Operation Centre
• Suppliesof fodder and cattle-feed to cattle camps
• Supply of seeds, agriculture inputs and services to
Site Operations Centre
• Law and order (e.g., prevent looting and theft)
C. Ensure adequate material resources atthe disposal of the District Disaster Manager (Collector)
D. Coordinate NGO activities through necessary
support to ensure community participation
• Identification and coordination with NGOs for relief
activities
• Identification of NGOs to serve on committees,task force
• Set-up a coordination group representing differentNGOs
• Assigningwell-defined area of operations
• Assigning specific response functions to specialised
NGOs
• Reporting upon procurement and disbursement of relief
materials received through government and non-government channels.
Infrastructure
Branch
(In-charge from
PWD/Irrigation
/MSEB)
A. Coordinate with respective departments forrestoration ofdamaged
infrastructures, like
• Roads
• Power
• Water
• Telephones
• Public buildings
• Bridges
• Wharves
• Canals.
B. Coordinate with respective departments forconstruction of facilities like
• Shelters with sanitation and recreation facilities
• Provision of hand-pumps and borewells
• Temporary structures for storage
• Educational facilities
•Medical
facilities
• Postal facility
• Helipads.
Logistics Branch (In-charge
from Revenue Department)
• Respond toreinforcement
needs including manpower and deployment of inter-departmental and inter-district
resourcesas per informationreceived from the district control room
• Ensuring receipt, safe storage, and transport of relief
supplies and materials from airport, railways and handling of the required
formalities
• Directsupplies distributedby NGOs and other organisations including
private donors to district control room
• Ensure proper maintenance of vehicles and equipments
at the Emergency Operations Centre.
Health Branch (In-charge from
Public Health Department)
A. Organise mobile medical teams of specialists
from within the state (and outsideif the need arises) for immediate response
B.
Coordinate withadjoining districts on request from district
control room forsupplyof
• Medical relief for the injured
• Number of ambulances required and locate hospitals where they
could be sent, (public and private)
• Medical
equipment and medicines required
• Special
information required regarding treatment as for epidemics etc.
• Blood.
C. Monitor
• Treatment of the injured and sick
• Disposal of dead bodies
• Disposal of carcasses
• Preventive medicine and anti-epidemic actions
• Reportsonfood,
water supplies, sanitation and disposalof waste and coordinate the services of
investigationlaboratories,
for support services at district level.
D.
Ensure supervision of maintenance of standards in
• Transit and relief camps for cooking arrangements, sanitation,
water supply, disposal of waste, water stagnation and health services.
• Communities for storage of rations, sanitation, water
supply, disposal of waste, water stagnation and health services.
Communication and Information Management Branch
(DGIPR)
A. Set-upa media centre in DGIPR’s office to organise
sharing of information with radio, television channels, print media andcommunity
B.
Monitor disaster warnings and weather conditions in coordination with
and on the advice of
• IMD
• Irrigation
• MERI, BARC
• Industries.
C. General
• Send Out-Messages on behalf of Chief Secretary/Relief
Commissioner and maintainIn-Message,
Out-Message Register
• Collect and process information received from District
Control room and any other information as may be required by Chief Secretary
• Serve as data bank, required for policy making, indisaster situations.
D. Make all the information contained in state DMAPreadily available
• PlanningInformation
required including maps incorporated in DDMAP
• Disaster site map and indications of the extent, to which other
areas may be affected, etc.
• Information regarding approach, alternate routes,
water sources, layout of essential services which may be affected, etc.
Resources Branch (In-charge
from Revenue Department)
A. Managedisbursal ofRelief Funds
B. Collect
and Collate recordsfrom district control room on
• Receipt of all relief
materials
• Issue ofall
relief materials
• Allexpenses incurred on administration and disaster
management.
• All gratuitous
relief
• All relief
given.
C. All payments ofapproved expenses,
dues, claims, daily wages to staff.
Branch arrangements provide for division of tasks, information
gathering and record keeping. Each Branch officer is accountable to the Chief
of Operations for specific functions. Each Branch should have a Branch Officer
of the rank of Deputy Secretary or Joint Secretary.
The Branch Officers for Operations, Services, Logistics, and Resources will
be drawn from Mantralaya from the Revenue Department; for Health Branch, Branch
Officer will be drawn from the Public Health Department; for Infrastructure
Branch, from the Public Works Department/Irrigation/MSEB and for Communication
and Information Management Branch, the DGIPR will officiate.
The capacity of various Branches to coordinate amongst themselves, and with
the field units will ultimately decide the quality of response. Such function
of coordination is contingent upon the EOC’s resources to effectively
keep a track on communications received, and the decisions taken. Pro forma
for “In and Out Messages and Register” are given in Annexure I
and II.
2.3 Facilities/Amenities Provided in the EOC
2.3.1.1 Room
The Emergency Operations Centre has
• Adequate space for a large workstation
• Various Branches during disaster situations.
There is a conference room adjacent to the control room.
The EOC is equipped with
• Necessary furniture and storewells for keeping
· Files of messages
· Stationery
· Other office equipment.
• Action Plans
• Maps
• List of key contact persons during emergencies.
[Are accessible with clear labels, and not under lock and key].
Important phone numbers, which are frequently required, would be displayed
on the wall so that they could be seen easily, while other phone numbers,
names and addresses etc., are maintained on the computer, to facilitate easy
retrieval and cross-referencing.
Some provision is made for
• First-aid and other basic medical relief for the staff
• An adjoining toilet
• A rest room with adequate facilities and
• A lunch room.
[This would be required especially during disaster, when staff may have to
be on duty for long hours at a stretch].
I. Control Room (Main Message Room)
[The existing police wireless system in the control room at Mantralaya continues
to function in the reorganised EOC].
In addition, the following facilities are available in the control
room
• Telephones
• Intercom units for contact within Mantralaya
• VSAT connection to the divisional commissioner and collector
• Hotline to
· Police Control Rooms
· BMC Control Room
• Networking of Computers
• One PC with printer
• Mobiles and Pagers (where necessary)
• Photocopying machine
• Television unit and major newspapers to be monitored for news.
During disaster, hotlines from control room to be connected
to
· Divisional Commissioner/s of the affected district/s
· District Collector/s of the affected district/s
· Superintendent of Police of the affected district/s
Separate tables are provided for each communication instruments
such as
• VSAT
• Telephones
• Fax
• Computer
• Printer
• Typewriter
• NIC terminal and
• Civil wireless within BMC area.
The phones, i.e. intercom, STD phone, EPBX extension, hotline etc., would
be of different colours, and with distinct rings if possible, to enable them
to be distinguished from each other. An emergency light, fire extinguishers,
and a generator for the computer and fax machine would also be provided in
the control room.
Branch Units
Each of the seven branches would have
• An independent phone with STD facility
• Intercom units for contact within Mantralaya for all Branch Officers/Nodal
Officers.
• Hotline for all Nodal officers to be connected to their respective
departments/agencies.
• Office space for central secretarial facility has been clearly identified.
[These telephones with STD facilities will be installed in EOC and kept in
working condition under lock and key during normal circumstances].
[As a backup arrangement, in case of damage to the EOC, District Control
Room for Mumbai will act as state EOC. Planning for DCR in Mumbai would consider
this eventuality and plan accordingly.]
2.3.2 Transport
Provision would be made for a car with wireless communication to be assigned
to EOC during normal times. Additional vehicles will be requisitioned, as
per the requirements, during the emergency.
2.3.3 Staffing requirements for control room
Three categories of staff are being suggested for the control room: Regular,
Staff -on-call and Staff on Disaster Duty.
2.3.3.1 Regular Staff
The regular staff will be posted permanently in the control room and will
be responsible for manning the Control Room on a 24-hour basis. The regular
staff recommended would include the following:
• Branch Officer - Control Room
A Deputy Secretary in Mantralaya from the Relief Commissioner’s Office
will function as the Branch Officer - Control Room. He will be in charge of
the day-to-day operation of the control room during official working hours.
He will be assisted by Deputy Secretaries from Mantralaya in rotation during
non-working hours.
• EDP Manager
EDP Manager will be a technical person thoroughly conversant with computer
technology. He will be responsible for the maintenance of the LAN and network,
and also information processing and data management.
• Computer Operator
The person holding this position will provide all secretarial assistance
to the control room. The person should be computer literate and should be
able to operate database systems.
• Communication operators (for 24 hours)
The communication operator will attend to wireless set
in the control room.
• Driver cum Messenger/Attendant (for 24 hours)
Drivers will be required for the vehicle attached to the control room and
kept on stand-by duty. These drivers should also be trained to operate the
wireless fitted in the vehicle attached to the control room.
2.3.3.2 Staff-on-call
Staff-on-call will be available for immediate duty in case of a disaster.
Two Deputy Secretaries will make up the Staff -on-call. During a disaster,
these officers should always be available "on call." Preferably,
these deputy secretaries should have their residence in the vicinity of Mantralaya.
The staff-on-call should be appointed in rotation from some identified departments.
The rotation period could be of at least a month, to ensure some degree of
continuity.
2.3.3.3 Staff on Disaster Duty
Staff on Disaster Duty will be additional staff, who are required to shoulder
additional responsibility in case of a disaster. These additional staff will
be of “reserve nature” and may be drawn from various departments,
who are also experienced in control room and EOC operations. All Deputy Secretaries
will have to familiarise themselves with the functioning of control room and
EOC branches. Nodal Officers, who are likely to be drawn from various departments
and agencies, will have to be provided orientation through training programmes
to be organised by YASHADA. These staff will be responsible for managing the
Branch arrangements mentioned earlier. Central facility for secretarial assistance
will be made available to all branch officers during the emergency period.
2.3.4 Services and facilities to be provided by the EOC
• The EOC will have to monitor continuously the preparedness and the
response capacity of each district as per the details given in the Document
on “Mitigation Strategy”. A constant review of the district situation
will imply making provisions of such services and facilities, under the government
as well as the private sponsorship, at the district level so that these can
be mobilised at a very short notice.
• It will be difficult for the EOC to maintain an inventory of all the
resources at the state level. Therefore, identification of agencies and institutions,
for locating inventory items for specialised services becomes an important
function of the EOC. EOC will also ensure the availability of the inventory
items as and when required.
• For instance, speed boats for rescue operations can be located
with Irrigation department, Navy, Coast guards at different locations. The
EOC/District Control Room can press these boats from the nearest locations
into relief operations during emergencies. It will be useful if the state
agencies such as Irrigation Department in consultation with other agencies
like Coast Guard, have a special plan for locating these facilities.
• Similarly, civil hospitals can be equipped for trauma care with
mobile trauma vans and CT Scan facilities, so that each district will be in
a position to handle such emergencies, and the mobile trauma vans can be mobilised
from few adjoining districts at a short notice during disaster.
2.4 Coordination between EOC and District Control
Room
The need for coordination in disaster management between different levels
of government, is based on the necessity for having a unified command, and
coordinated action by all the agencies. The objective is to ensure that state
action is organized in a disaster situation to:
• Effectively and efficiently meet needs
• Avoid waste and-duplication of effort
• Ensure that resources are distributed equitably and to areas of greatest
need.
Priorities must be clearly defined and understood by all agencies. This is
mainly done at the state level, while preparing the standard operating procedures
for each department, during the disaster cycle. Effective coordination is
largely dependent upon an effective data collection, processing and reporting
machinery.
The flow of information between EOC and DCR may be described under two scenarios
viz., During Disaster and under Normal Conditions. Figure 2 and 3 show the
channels for information between these set-ups under the above two scenarios.
Flow of Information between EOC, DCR during normal conditions
Policy Guidelines
Emergency Operations Centre
(EOC)
|
Divisional
Commissioner
|
District Control Room
(DCR)
Report on the status
Policy Guidelines of preparedness in the district
and vulnerability data of the
district
In case of disasters which have an impact on more than one district in a
division, the role of the Divisional Commissioner comes into prominence. The
Commissioner’s responsibilities shall include exercising general supervision
over the work of preparation of contingency plan undertaken by the Collectors
in his Division, and also on the relief and rehabilitation operations in those
districts.
At the Divisional Commissioner’s level all the state departments and
agencies have a regional head. It is very practical for the Divisional Commissioner
to seek the support of these regional heads towards the commitment of regional
resources to a disaster situation.
For a disaster in more than one district (within or across the division),
the role of Divisional Commissioner is to:
• Provide a unified command through inter-district control room
• Ensure need-based resource allocations amongst districts
• Seek the support of regional heads of line departments for relief
• Direct and coordinate in response to requirements from district control
room the services of
· MSRTC
· State Government departments
· SRP, CRPF, Home Guards, Coast Guards, CPWD, CISF
· Fire Brigade, Civil Defence
· Telecommunications.
• Maintain a close liaison with the EOC
• Seek policy guidelines, if necessary
• Mobilise services of Central/State government laboratories and recognised
research centres for specialised services.
In such a situation, the Divisional Commissioner will act
• As the Additional Relief Commissioner for the disaster area,
• His powers will be analogous to that of Relief Commissioner in the
EOC
· Will access funds from the state government for this purpose
· Will be assisted by Deputy Commissioner, Revenue, in discharge of
disaster management functions, as is the normal practice.
· Will receive the support of other Deputy Commissioners and Assistant
Commissioners and Line Department Heads.
[The district control rooms would continue to function in their respective
districts and perform all the functions as per the DDMAP].
2.6 Non-governmental organisations (NGOs) and Voluntary
Agencies
The non-governmental organisations and voluntary agencies play an important
role in disaster management, and provide valuable resources and expert manpower.
Their capacity to reach out to community groups, and their sensitivity to
local traditions of the community give them added advantage, during the disaster
situation. Some of the agencies, both from within and outside state, have
evolved technical expertise and capabilities, which can be brought into managing
typical issues. These organisations enjoy a fair degree of autonomy and flexibility
and hence can respond to changing needs immediately.
During post-disaster phase, in the process of rehabilitation, therefore,
efforts would be made to enlist partnership of some of the NGOs with relevant
expertise, to assist the district administration. However, the choice and
extent of their participation would be clearly defined, in order to avoid
administrative confusion or undermining of coordination structure at the district
level. Involvement of District Collectors in evolving partnership with such
NGOs will be one of the tasks to be managed by Services Branch of the EOC.
The specific areas where the NGOs can be invovled are:
• As a resource group
• Well-defined area of operations such as
· emergency first-aid
· blood banks
· management of Feeding Centres, Transit Camps, Relief Camps
· construction of temporary shelters
· trauma Care
· community Counselling and Mental Health Services
· recreational Services
· legal Aid
· educational Programmes
· services for Vulnerable Groups (handicapped, destitutes, orphans,
widows, separated families)
• As part of confidence building measures, managing Information Centres
and acting as rumour control centres
• Assist beneficiaries towards optimal utilisation of government assistance
and compensation
• Reconstruction
• Social and economic rehabilitation which includes
· Restoration of the community’s asset base
· Resuscitation of livelihood
· Restoration of social units through processes such as
adoption, foster-care, remarriage etc.
2.7 Community Participation
The DDMAP expects the district administration to enlist community participation
in the entire disaster cycle. The EOC, therefore, is expected to ensure and
monitor the nature of community participation sought at the disaster site.
Identification of agencies to monitor and evaluate various aspects of community
participation, and their impact on efficiency in operations, and in the recovery
process is one of the responsibilities of EOC during post-disaster evaluation.
It is important to note that, the so-called “victims” are not
all that helpless, and offer a tremendous manpower resource and ingenuity
to overcome the crises. The participation of communities and their representatives
would reduce the pressures on administration. Further, every attempt to enlist
community support and participation will reassure the community about the
administration’s intent and seriousness about managing the disaster.
Community participation can be ensured by
• Identifying opinion and position leaders in the community, and voicing
administration’s confidence in their capabilities to undertake the tasks.
• Consultations and dialogues expressly indicating the need for assistance,
would encourage the community and its leaders to come forward.
• Regular feedback meetings and an open book approach to demonstrate
transparency.
• Involving community in decision making at local levels.
The major areas of community participation would include:
• During Evacuation
· Community leaders and community based organisations (CBOs) can assist
in maintenance of security and law and order during evacuation.
· For emergency evacuations , the families can be encouraged to take
along water, food, clothing and emergency supplies to last at least three
days.
· Encourage families to assemble disaster supplies kit.
· Encourage people to keep fuel in their cars as petrol pumps may be
closed during emergencies.
· Ensuring that electricity, gas and water at main switches and valves,
are shut off before evacuation.
· With respect to livestock, community assistance can be sought to
set the livestock free before evacuation.
• During the Disaster
· Seek the help of community leaders in containing panic, orderly
movement towards community shelters (safe zones) and on other preventive steps
to avoid injuries and accidents.
• During Relief and Rehabilitation
It is necessary to ensure that members of the community are continuously
engaged in some sort of helping activity to draw them out of their depression.
Community assistance to relief authorities at the site to
· Organise cultural and recreational activities in order to protect
the mental health and sustain the ethical and moral values.
· Encourage self-help
· Organise skill training
· Locate and identify the dead, disposal of dead bodies, disposal of
carcasses and disposal of damaged food stocks
· Contribute labour (loading, unloading, distribution, temporary constructions,
salvage and restoration of water supplies, food distribution centres, relief
camps, cattle camps etc.)
· Update records of damages and losses
· Maintain law and order
· Maintain standards in sanitation and disposal of waste.
3. RESPONSE STRUCTURE
Disaster results from the impact of the occurrence of hazard on people, man-made
structures, components and systems which are weak and incapable of resisting
the forces unleashed.
“Sociologically, a disaster is a event, located in time and space,
that produces the conditions whereby the continuity of the structure and processes
of social units becomes problematic.” (Russell R. Dynes, 1980. Participation
in Social and Political Activities, San Francisco, Jossey-Bass Publishers.
)
Disasters threaten sustainable economic development worldwide. In the past
twenty years, earthquakes, floods, tropical storms, droughts road accidents,
fires and other calamities have killed around three million people and inflicted
injury, disease, homelessness, and misery on one billion others, and caused
damage worth billions of dollars.
Disasters destroy decades of human effort and investments, thereby placing
new demands on society for reconstruction and rehabilitation. The developing
countries where two thirds of the world’s population live, suffer the
most debilitating consequences due to disasters.
Observing the Asian scenario, one comes to a conclusion that India has moderately
high risks of facing natural events which may result in disasters. The risk
of such events is quite high for floods or droughts and it is moderate for
earthquakes or cyclones. However, considering the heavy damages earthquakes
and cyclones inflict on the society, one has to be concerned about not only
the degree of risk but also the magnitude of impact of the event.
A multi-disaster response structure on the occurrence of disaster has been
diagrammatically represented below.
Earthquakes can occur anywhere. They may occur in an area not known to have
experienced previous activity and may suggest a temporary increase of risk
of the hazard in the area. Or they may occur in areas which have a previous
history of subterranean sounds and seismic activities.
The impact of earthquakes differs for urban and rural areas, primarily because
of the nature of infrastructure, quality of housing and occupational differences.
In rural areas, it is primarily the housing and physical structures (including
irrigation infrastructure) which may suffer extensive damage, without necessarily
destroying the crops.
In urban areas, in addition to housing and physical infrastructures, it may
also disturb the service infrastructure such as water supply, sewage, telephones,
electricity, piped gas supply etc., which are essentially underground installations
and hence exposed to direct impact.
Maharashtra and adjoining regions are prone to earthquakes of moderate magnitude
as can be seen from the experience of several years. Based on the earthquakes
occurred so far in the state and considering the seismicity pattern, a rezoning
has been proposed by MERI for the state of Maharashtra.
During the 33 years of 1963 to 1996, the Koyna region has faced 98,309 earthquakes,
out of which 75 were above magnitude of 4 (Richter scale) and seven were above
magnitude of 5 (Richter scale).
Earthquake risk assessment is all the more difficult in the Maharashtra state
because of lack of seismic instrumentation in large parts of the state. Maharashtra
is no doubt the most seismically instrumented state in India, with 52 seismic
risk observatories set up in the state. However almost all this instrumentation
is concentrated in some pockets.
3.2.2 Possible Impacts
• Effects on Individual
· Loss of Life
· Injuries demanding surgical needs
· Family disruption.
Specific demands raised or required
· Orthopaedic surgery and fractures needing treatment
· Individuals trapped under debris need to be located and rescued,
which calls for not only earth moving equipments, but the services of sniffer
dogs.
· Expertise of fire brigade and defence services may be essential in
the rescue operations.
· In case of separation of family members information counters would
play an important role.
· In case of family disruption resulting from death of major earner,
economic rehabilitation of the family may have to be planned as a long-term
strategy.
· Loss of life, property and livestock may require damage assessment
procedures to avoid litigations and delays in gratuitous relief and compensation.
• Damage caused
· Houses
· Personal belongings
· Livestock.
Specific demands raised or required
· Partially damaged houses needs technical inspection – to decide
the habitation worthiness and the extent of repairs required.
· Certain partially damaged houses may require demolition.
· As far as possible, reconstruction should take place on the same
sites to avoid delays, secure cultural continuity and avoid costly land purchase.
In extreme situations, new sites for resettlement may have to be identified
when removal of rubble and debris is non-viable.
· Salvaging personal belongings from the debris needs clearance from
technical personnel to ensure safety of persons engaged.
· As far as possible, family members only should be permitted to salvage
their individual family belongings.
• Damage to infrastructure resulting in disruption of services
· Buildings
· Dams
· Bridges
· Road surface and rail lines
· Power stations
· Piped gas
· Water pipelines and water tanks
· Sewer lines
· Underground cables.
Specific demands raised or required
· Care needs to be taken to ensure that all electrical supplies to
damaged area are disconnected promptly by MSEB.
· Underground cables need thorough inspection before power is restored.
· Breaches or cracks in the dam need Irrigation Department to secure
the breaches or grouting the cracks.
· In case of damage to bridges, relief operations may require temporary
bridges which can be put up with the assistance of army.
· Certain roads needing resurfacing will need immediate action from
PWD.
· MWSSB in consultation with health authorities should restore existing
water supply with necessary repairs. This may call for replacement of pipelines
or arrangements for storage in portable PVC water tanks.
· In some cases, restoration of existing water supply may be time-consuming
and therefore water tankers may have to be pressed into service.
· Identification of nearby water sources and checking the potability
of the same may also be required.
· Damage to sewer lines is one of the most ticklish issue. Alternate
arrangements by way of temporary latrines may have to be constructed.
· Piped gas supply should be immediately terminated in the affected
area to avoid secondary consequences such as fi