The state DMAP specifically focusses on the role of various governmental departments
and agencies, vis-a-vis the Emergency Operations Centre, in the event of any
of the above mentioned disasters. This plan concentrates primarily on the response
strategy, whereas there are separate documents which have addressed themselves
to the Risk and Vulnerability Analysis and Preparedness and Mitigation Strategies.
This action plan can function optimally only if a prior study of the risks
and vulnerability of the area is undertaken, and the institutional setup responsible
for their mitigation and response is understood clearly.
An action plan provides for a uniformity in approach and perception of the
various issues at hand thus avoiding undue complications. The plan at the same
time provides for the coordination mechanisms for different agencies right from
the field level to the central government. Thus is ensures, efficiency of the
response and enables maintaining certain standards as also optimal utilisation
of resources. Above all, an action plan becomes essential for the management
of disasters as the very presence of such a plan can boost the morale of the
functionaries and keep them in a state of readiness for facing any eventuality.
The objective is to provide a quick and effective response in emergency situations.
Although disaster-specific plans are effective and have been prepared by different
authorities, there is a growing awareness to opt for multi-disaster response
action plan, in order to tackle multi-faceted effects of disaster. The multi-disaster
action plan essentially concentrates on the institutional setup and information
flow, and provides for hazard-specific responses along with specification of
primary agencies that are involved. Such an approach allows flexibility in response
at the local level, while still under the direct supervision and control of
the state or regional level.
Thus, while there may be multiple agencies and institutions with varied duties
and responsibilities, working at the disaster site, they all form the umbrella
structure of a central authority under a unified command. It has the advantage
of immediate identifiability and fixing of responsibilities in any disaster
situation.
While the action plan assumes an element of preparedness on the part of the
administrative authority, it also invokes a substantial involvement of NGOs
and private initiatives. The Plan envisages community participation as one of
the most effective inputs for the management of disasters. Training of community
and key social functionaries thus become essential elements for the successful
execution of an action plan.
The Action Plan therefore identifies the operational structure and the coordination
mechanisms, the roles and responsibilities of various agencies along with the
standards of service expected from them, the information and monitoring tools
and modes of communication, and the monitoring and evaluation component.
A well coordinated and unified response of various state departments and agencies,
appropriate to the demands of the district administration in the management
of disasters, will minimise the hardships and improve the process of recovery.
This calls for a well-defined plan and procedures, which will allow developing
appropriate policies and systematic mobilisation of resources, both at state
level and through central and multi-lateral agencies.
Although the containment of disasters will basically be at the district level,
the process of confidence building and self reliance at the district level,
can best be promoted through a timely, supportive and well-thought-of interventions
by the state.
In addition to Disaster Preparedness and Mitigation Strategies as in the case
of floods, the results of disaster-specific response strategies, adopted so
far by the state administration have demonstrated their efficiency. However,
un-anticipated disasters have claimed disproportionate toll, as such specific
response strategies did not have adequate flexibility to respond to situational
demands. Prompted by such a situation it is expected that a multi-disaster response
strategy may offer a better option.
A Disaster Management Plan is backed by continuous preparedness. Only a sustained
effort at preparedness can make a disaster management plan effective.
· Allowing for attending to all kinds of disasters.
¨ the Branch arrangements at the Emergency
Operations Centre (EOC).
The objective is to have a simplified and uncluttered system of response in
a disaster situation.
The Emergency Operations Centre will be the hub of activity in a disaster situation.
This is however, not to underestimate its normal time activities. The EOC, the
key organizational structure, is flexible to expand when demands increase, and
contract when the situation slows down. There is no one best way to organize
an EOC. The primary function of an EOC is to implement the Disaster Management
Action Plan which includes :
The EOC, its system, and procedures are designed in such a way that information
can be promptly assessed and relayed to concerned parties. Rapid dissemination
contributes to quick response and effective decision-making during emergency.
As the master coordination and control point for all counter-disaster efforts,
the EOC is the place of decision-making, under a unified command.
The EOC under the normal circumstances will work under the supervision of Relief
Commissioner. It is the nerve centre to support, co-ordinate and monitor the
disaster management activities at the district level. In a disaster situation,
the EOC will come under the direct control of Chief Secretary or any other person
designated by the Chief Secretary as Chief of Operations.
The normal-time activities of EOC through the office of the Relief Commissioner
are very crucial for its efficiency of response in a disaster situation. These
activities are primarily the responsibility of Relief Commissioner’s office
which will be maintaining the EOC.
The GOM has set up a Disaster Management Centre in Yashwantrao Chavan Academy
of Development Administration, Pune. This centre has a permanent faculty, and
facilities of documentation and data base management. This centre will assist
the EOC on a regular basis in the discharge of its normal time activities.
On the receipt of warning or alert from any such agency which is competent
to issue such a warning, or on the basis of reports from Divisional Commissioner/District
Collector of the occurrence of a disaster, all community preparedness measures
including counter-disaster measures will be put into operation. The Chief Secretary/Relief
Commissioner will assume the role of the Chief of Operations for Disaster Management.
It is assumed that the district administration would be one of the key organisations
for issuing warnings and alerts. Additionally, the following agencies competent
for issuing warning or alert are given below.
• Governor, Chief Minister, Home Minister, State Cabinet, Guardian Minister
of the district, and non-officials namely MPs and MLAs from the affected district.
• PMO, Cabinet Secretary, Secretary, Home and Defence
• Secretary, Agriculture, and Joint Secretary, NDM, Ministry of Agriculture,
GOI
• Maharashtra-Gujarat Area Command : HQ, Mumbai
• The Emergency Operations Centre will be put on full alert and expanded
to include Branch arrangements, with responsibilities for specific tasks, depending
on the nature of disaster and extent of its impact. The number of branches to
be activated will be decided by the Chief of Operations
• All Branch Officers and Nodal Officers will work under the overall supervision
and administrative control of the Chief of Operations. All the decisions taken
in the EOC have to be approved by the Chief of Operations.
• Immediate access to the disaster site
• An on-going VSAT, wireless communication and hotline contact with the
Divisional Commissioner, and Collector/s of the affected district/s will be
activated.
The EOC in its expanded form will continue to operate as long as the need for
emergency relief and operations continue and the long-terms plans for rehabilitation
are finalised. For managing long-term rehabilitation programmes, such as construction
of houses, as in Latur earthquake, the responsibilities will be that of respective
line departments. This will enable EOC to attend to other disaster situations,
if the need be.
• Coordinate with national and international aid agencies.
• Enlist services of GOI/GOM laboratories and expert institutions for
specialised services
| Branch |
Functions |
| Operations Branch (In-charge
from Revenue Department) |
A. Planning Support for Response Action for
•Emergency supplies of water and cooked food
•Rescue and evacuation
•Salvage operations
• Disposal of dead
• Transit camps (in accordance with standards laid down)
• Inform the district control room about sanctions for various relief items.
B. Implement procurement/purchase/hire/requisition plans of materials which
are not available at the district level.
C. Establishing communication links with
• Appropriate central government departments, agencies
and institutions, such as railways, defence services,
IMD
• Police, fire brigade, PWD, MSEB, Irrigation, MWSSB,
and all other state departments
• Private donors.
D. Reporting
• Receive Preliminary Information Report as given by
the Collector
• Identify specific items for follow-up actions through
the office of the Chief Secretary
• Receive all informations
and additional information demanded by Chief Secretary,
from district control
room.
• Report to Chief Secretary on deployment and reinforcements
of staff and resources.
E. General
• Inform district control room about the changes, if any, in legal and official procedures, eligibility
criteria with respect to relief and compensation, for loss of life,
injuries, livestock, crop, houses,
required to be adopted
• Maintenance of duty records. |
| |

|
| Services Branch (In-charge
from Revenue Department) |
A. Assess search and rescue requirements as per
information from the district control room and take necessary
actions B. Direct, supervise and provide assistance
wherever necessary for the following • Relief camps (in accordance with standards laid down)
• Cattle camps
• Relief supplies to
relief camps or to Site Operation Centre
• Supplies of fodder and cattle-feed to cattle camps
• Supply of seeds, agriculture inputs and services to
Site Operations Centre
• Law and order (e.g., prevent looting and theft)
C. Ensure adequate material resources at the disposal of the District Disaster Manager (Collector)
D. Coordinate NGO activities through necessary
support to ensure community participation
• Identification and coordination with NGOs for relief
activities
• Identification of NGOs to serve on committees,
task force
• Set-up a coordination group representing different
NGOs
• Assigning well-defined area of operations
• Assigning specific response functions to specialised
NGOs
• Reporting upon procurement and disbursement of relief
materials received through government and non-government channels. |
| |

|
Infrastructure
Branch
(In-charge from
PWD/Irrigation
/MSEB) |
A. Coordinate with respective departments for
restoration of damaged
infrastructures, like • Roads
• Power
• Water
• Telephones
• Public buildings
• Bridges
• Wharves
• Canals.
B. Coordinate with respective departments for
construction of facilities like
• Shelters with sanitation and recreation facilities
• Provision of hand-pumps and borewells
• Temporary structures for storage
• Educational facilities
• Medical
facilities
• Postal facility
• Helipads. |
| Logistics Branch (In-charge
from Revenue Department) |
• Respond to reinforcement
needs including manpower and deployment of inter-departmental and inter-district
resources as per information received from the district control room
• Ensuring receipt, safe storage, and transport of relief
supplies and materials from airport, railways and handling of the required
formalities
• Direct supplies distributed by NGOs and other organisations including
private donors to district control room
• Ensure proper maintenance of vehicles and equipments
at the Emergency Operations Centre. |
| |

|
| Health Branch (In-charge from
Public Health Department) |
A. Organise mobile medical teams of specialists
from within the state (and outside if the need arises) for immediate response
B.
Coordinate with adjoining districts on request from district
control room for supply of
• Medical relief for the injured
• Number of ambulances required and locate hospitals where they
could be sent, (public and private)
• Medical
equipment and medicines required
• Special
information required regarding treatment as for epidemics etc.
• Blood.
C. Monitor
• Treatment of the injured and sick
• Disposal of dead bodies
• Disposal of carcasses
• Preventive medicine and anti-epidemic actions
• Reports on food,
water supplies, sanitation and disposal of waste and coordinate the services of
investigation laboratories,
for support services at district level.
D.
Ensure supervision of maintenance of standards in
• Transit and relief camps for cooking arrangements, sanitation,
water supply, disposal of waste, water stagnation and health services.
• Communities for storage of rations, sanitation, water
supply, disposal of waste, water stagnation and health services. |
| |

|
| Communication and Information Management Branch
(DGIPR) |
A. Set-up a media centre in DGIPR’s office to organise
sharing of information with radio, television channels, print media and
community B.
Monitor disaster warnings and weather conditions in coordination with
and on the advice of
• IMD
• Irrigation
• MERI, BARC
• Industries.
C. General
• Send Out-Messages on behalf of Chief Secretary/Relief
Commissioner and maintain In-Message,
Out-Message Register
• Collect and process information received from District
Control room and any other information as may be required by Chief Secretary
• Serve as data bank, required for policy making, in
disaster situations.
D. Make all the information contained in state DMAP
readily available
• Planning Information
required including maps incorporated in DDMAP
• Disaster site map and indications of the extent, to which other
areas may be affected, etc.
• Information regarding approach, alternate routes,
water sources, layout of essential services which may be affected, etc. |
| |

|
| Resources Branch (In-charge
from Revenue Department) |
A. Manage
disbursal of Relief Funds
B. Collect
and Collate records from district control room on
• Receipt of all relief
materials
• Issue of all
relief materials
• All expenses incurred on administration and disaster
management.
• All gratuitous
relief
• All relief
given.
C. All payments of approved expenses,
dues, claims, daily wages to staff. |
Branch arrangements provide for division of tasks, information
gathering and record keeping. Each Branch officer is accountable to the Chief
of Operations for specific functions. Each Branch should have a Branch Officer
of the rank of Deputy Secretary or Joint Secretary.
The Branch Officers for Operations, Services, Logistics, and Resources will
be drawn from Mantralaya from the Revenue Department; for Health Branch, Branch
Officer will be drawn from the Public Health Department; for Infrastructure
Branch, from the Public Works Department/Irrigation/MSEB and for Communication
and Information Management Branch, the DGIPR will officiate.
The capacity of various Branches to coordinate amongst themselves, and with
the field units will ultimately decide the quality of response. Such function
of coordination is contingent upon the EOC’s resources to effectively
keep a track on communications received, and the decisions taken. Pro forma
for “In and Out Messages and Register” are given in Annexure I
and II.
2.3 Facilities/Amenities Provided in the EOC
2.3.1.1 Room
The Emergency Operations Centre has
• Adequate space for a large workstation
• Various Branches during disaster situations.
There is a conference room adjacent to the control room.
The EOC is equipped with
• Necessary furniture and storewells for keeping
· Files of messages
· Stationery
· Other office equipment.
• Action Plans
• Maps
• List of key contact persons during emergencies.
[Are accessible with clear labels, and not under lock and key].
Important phone numbers, which are frequently required, would be displayed
on the wall so that they could be seen easily, while other phone numbers,
names and addresses etc., are maintained on the computer, to facilitate easy
retrieval and cross-referencing.
Some provision is made for
• First-aid and other basic medical relief for the staff
• An adjoining toilet
• A rest room with adequate facilities and
• A lunch room.
[This would be required especially during disaster, when staff may have to
be on duty for long hours at a stretch].
I. Control Room (Main Message Room)
[The existing police wireless system in the control room at Mantralaya continues
to function in the reorganised EOC].
In addition, the following facilities are available in the control
room
• Telephones
• Intercom units for contact within Mantralaya
• VSAT connection to the divisional commissioner and collector
• Hotline to
· Police Control Rooms
· BMC Control Room
• Networking of Computers
• One PC with printer
• Mobiles and Pagers (where necessary)
• Photocopying machine
• Television unit and major newspapers to be monitored for news.
During disaster, hotlines from control room to be connected
to
· Divisional Commissioner/s of the affected district/s
· District Collector/s of the affected district/s
· Superintendent of Police of the affected district/s
Separate tables are provided for each communication instruments
such as
• VSAT
• Telephones
• Fax
• Computer
• Printer
• Typewriter
• NIC terminal and
• Civil wireless within BMC area.
The phones, i.e. intercom, STD phone, EPBX extension, hotline etc., would
be of different colours, and with distinct rings if possible, to enable them
to be distinguished from each other. An emergency light, fire extinguishers,
and a generator for the computer and fax machine would also be provided in
the control room.
Branch Units
Each of the seven branches would have
• An independent phone with STD facility
• Intercom units for contact within Mantralaya for all Branch Officers/Nodal
Officers.
• Hotline for all Nodal officers to be connected to their respective
departments/agencies.
• Office space for central secretarial facility has been clearly identified.
[These telephones with STD facilities will be installed in EOC and kept in
working condition under lock and key during normal circumstances].
[As a backup arrangement, in case of damage to the EOC, District Control
Room for Mumbai will act as state EOC. Planning for DCR in Mumbai would consider
this eventuality and plan accordingly.]
2.3.2 Transport
Provision would be made for a car with wireless communication to be assigned
to EOC during normal times. Additional vehicles will be requisitioned, as
per the requirements, during the emergency.
2.3.3 Staffing requirements for control room
Three categories of staff are being suggested for the control room: Regular,
Staff -on-call and Staff on Disaster Duty.
2.3.3.1 Regular Staff
The regular staff will be posted permanently in the control room and will
be responsible for manning the Control Room on a 24-hour basis. The regular
staff recommended would include the following:
• Branch Officer - Control Room
A Deputy Secretary in Mantralaya from the Relief Commissioner’s Office
will function as the Branch Officer - Control Room. He will be in charge of
the day-to-day operation of the control room during official working hours.
He will be assisted by Deputy Secretaries from Mantralaya in rotation during
non-working hours.
• EDP Manager
EDP Manager will be a technical person thoroughly conversant with computer
technology. He will be responsible for the maintenance of the LAN and network,
and also information processing and data management.
• Computer Operator
The person holding this position will provide all secretarial assistance
to the control room. The person should be computer literate and should be
able to operate database systems.
• Communication operators (for 24 hours)
The communication operator will attend to wireless set
in the control room.
• Driver cum Messenger/Attendant (for 24 hours)
Drivers will be required for the vehicle attached to the control room and
kept on stand-by duty. These drivers should also be trained to operate the
wireless fitted in the vehicle attached to the control room.
2.3.3.2 Staff-on-call
Staff-on-call will be available for immediate duty in case of a disaster.
Two Deputy Secretaries will make up the Staff -on-call. During a disaster,
these officers should always be available "on call." Preferably,
these deputy secretaries should have their residence in the vicinity of Mantralaya.
The staff-on-call should be appointed in rotation from some identified departments.
The rotation period could be of at least a month, to ensure some degree of
continuity.
2.3.3.3 Staff on Disaster Duty
Staff on Disaster Duty will be additional staff, who are required to shoulder
additional responsibility in case of a disaster. These additional staff will
be of “reserve nature” and may be drawn from various departments,
who are also experienced in control room and EOC operations. All Deputy Secretaries
will have to familiarise themselves with the functioning of control room and
EOC branches. Nodal Officers, who are likely to be drawn from various departments
and agencies, will have to be provided orientation through training programmes
to be organised by YASHADA. These staff will be responsible for managing the
Branch arrangements mentioned earlier. Central facility for secretarial assistance
will be made available to all branch officers during the emergency period.
2.3.4 Services and facilities to be provided by the EOC
• The EOC will have to monitor continuously the preparedness and the
response capacity of each district as per the details given in the Document
on “Mitigation Strategy”. A constant review of the district situation
will imply making provisions of such services and facilities, under the government
as well as the private sponsorship, at the district level so that these can
be mobilised at a very short notice.
• It will be difficult for the EOC to maintain an inventory of all the
resources at the state level. Therefore, identification of agencies and institutions,
for locating inventory items for specialised services becomes an important
function of the EOC. EOC will also ensure the availability of the inventory
items as and when required.
• For instance, speed boats for rescue operations can be located
with Irrigation department, Navy, Coast guards at different locations. The
EOC/District Control Room can press these boats from the nearest locations
into relief operations during emergencies. It will be useful if the state
agencies such as Irrigation Department in consultation with other agencies
like Coast Guard, have a special plan for locating these facilities.
• Similarly, civil hospitals can be equipped for trauma care with
mobile trauma vans and CT Scan facilities, so that each district will be in
a position to handle such emergencies, and the mobile trauma vans can be mobilised
from few adjoining districts at a short notice during disaster.
2.4 Coordination between EOC and District Control
Room
The need for coordination in disaster management between different levels
of government, is based on the necessity for having a unified command, and
coordinated action by all the agencies. The objective is to ensure that state
action is organized in a disaster situation to:
• Effectively and efficiently meet needs
• Avoid waste and-duplication of effort
• Ensure that resources are distributed equitably and to areas of greatest
need.
Priorities must be clearly defined and understood by all agencies. This is
mainly done at the state level, while preparing the standard operating procedures
for each department, during the disaster cycle. Effective coordination is
largely dependent upon an effective data collection, processing and reporting
machinery.
The link of the DCR with the EOC will be through:
• Hotlines
• VSAT
• Telephones
• Police wireless network
• fax
• NICNET.
The flow of information between EOC and DCR may be described under two scenarios
viz., During Disaster and under Normal Conditions. Figure 2 and 3 show the
channels for information between these set-ups under the above two scenarios.
Flow of Information between EOC, DCR during normal conditions
| Policy Guidelines |
Emergency Operations Centre
(EOC)
|
Divisional
Commissioner
|
District Control Room
(DCR) |
Report on the status
Policy Guidelines of preparedness in the district
and vulnerability data of the
district |
Flow
of Information between EOC, DCR and SOC during disaster conditions - (pdf)
2.5 Multi-district Disasters
In case of disasters which have an impact on more than one district in a
division, the role of the Divisional Commissioner comes into prominence. The
Commissioner’s responsibilities shall include exercising general supervision
over the work of preparation of contingency plan undertaken by the Collectors
in his Division, and also on the relief and rehabilitation operations in those
districts.
At the Divisional Commissioner’s level all the state departments and
agencies have a regional head. It is very practical for the Divisional Commissioner
to seek the support of these regional heads towards the commitment of regional
resources to a disaster situation.
For a disaster in more than one district (within or across the division),
the role of Divisional Commissioner is to:
• Provide a unified command through inter-district control room
• Ensure need-based resource allocations amongst districts
• Seek the support of regional heads of line departments for relief
• Direct and coordinate in response to requirements from district control
room the services of
· MSRTC
· State Government departments
· SRP, CRPF, Home Guards, Coast Guards, CPWD, CISF
· Fire Brigade, Civil Defence
· Telecommunications.
• Maintain a close liaison with the EOC
• Seek policy guidelines, if necessary
• Mobilise services of Central/State government laboratories and recognised
research centres for specialised services.
In such a situation, the Divisional Commissioner will act
• As the Additional Relief Commissioner for the disaster area,
• His powers will be analogous to that of Relief Commissioner in the
EOC
· Will access funds from the state government for this purpose
· Will be assisted by Deputy Commissioner, Revenue, in discharge of
disaster management functions, as is the normal practice.
· Will receive the support of other Deputy Commissioners and Assistant
Commissioners and Line Department Heads.
[The district control rooms would continue to function in their respective
districts and perform all the functions as per the DDMAP].
2.6 Non-governmental organisations (NGOs) and Voluntary
Agencies
The non-governmental organisations and voluntary agencies play an important
role in disaster management, and provide valuable resources and expert manpower.
Their capacity to reach out to community groups, and their sensitivity to
local traditions of the community give them added advantage, during the disaster
situation. Some of the agencies, both from within and outside state, have
evolved technical expertise and capabilities, which can be brought into managing
typical issues. These organisations enjoy a fair degree of autonomy and flexibility
and hence can respond to changing needs immediately.
During post-disaster phase, in the process of rehabilitation, therefore,
efforts would be made to enlist partnership of some of the NGOs with relevant
expertise, to assist the district administration. However, the choice and
extent of their participation would be clearly defined, in order to avoid
administrative confusion or undermining of coordination structure at the district
level. Involvement of District Collectors in evolving partnership with such
NGOs will be one of the tasks to be managed by Services Branch of the EOC.
The specific areas where the NGOs can be invovled are:
• As a resource group
• Well-defined area of operations such as
· emergency first-aid
· blood banks
· management of Feeding Centres, Transit Camps, Relief Camps
· construction of temporary shelters
· trauma Care
· community Counselling and Mental Health Services
· recreational Services
· legal Aid
· educational Programmes
· services for Vulnerable Groups (handicapped, destitutes, orphans,
widows, separated families)
• As part of confidence building measures, managing Information Centres
and acting as rumour control centres
• Assist beneficiaries towards optimal utilisation of government assistance
and compensation
• Reconstruction
• Social and economic rehabilitation which includes
· Restoration of the community’s asset base
· Resuscitation of livelihood
· Restoration of social units through processes such as
adoption, foster-care, remarriage etc.
2.7 Community Participation
The DDMAP expects the district administration to enlist community participation
in the entire disaster cycle. The EOC, therefore, is expected to ensure and
monitor the nature of community participation sought at the disaster site.
Identification of agencies to monitor and evaluate various aspects of community
participation, and their impact on efficiency in operations, and in the recovery
process is one of the responsibilities of EOC during post-disaster evaluation.
It is important to note that, the so-called “victims” are not
all that helpless, and offer a tremendous manpower resource and ingenuity
to overcome the crises. The participation of communities and their representatives
would reduce the pressures on administration. Further, every attempt to enlist
community support and participation will reassure the community about the
administration’s intent and seriousness about managing the disaster.
Community participation can be ensured by
• Identifying opinion and position leaders in the community, and voicing
administration’s confidence in their capabilities to undertake the tasks.
• Consultations and dialogues expressly indicating the need for assistance,
would encourage the community and its leaders to come forward.
• Regular feedback meetings and an open book approach to demonstrate
transparency.
• Involving community in decision making at local levels.
The major areas of community participation would include:
• During Evacuation
· Community leaders and community based organisations (CBOs) can assist
in maintenance of security and law and order during evacuation.
· For emergency evacuations , the families can be encouraged to take
along water, food, clothing and emergency supplies to last at least three
days.
· Encourage families to assemble disaster supplies kit.
· Encourage people to keep fuel in their cars as petrol pumps may be
closed during emergencies.
· Ensuring that electricity, gas and water at main switches and valves,
are shut off before evacuation.
· With respect to livestock, community assistance can be sought to
set the livestock free before evacuation.
• During the Disaster
· Seek the help of community leaders in containing panic, orderly
movement towards community shelters (safe zones) and on other preventive steps
to avoid injuries and accidents.
• During Relief and Rehabilitation
It is necessary to ensure that members of the community are continuously
engaged in some sort of helping activity to draw them out of their depression.
Community assistance to relief authorities at the site to
· Organise cultural and recreational activities in order to protect
the mental health and sustain the ethical and moral values.
· Encourage self-help
· Organise skill training
· Locate and identify the dead, disposal of dead bodies, disposal of
carcasses and disposal of damaged food stocks
· Contribute labour (loading, unloading, distribution, temporary constructions,
salvage and restoration of water supplies, food distribution centres, relief
camps, cattle camps etc.)
· Update records of damages and losses
· Maintain law and order
· Maintain standards in sanitation and disposal of waste.
3. RESPONSE STRUCTURE
Disaster results from the impact of the occurrence of hazard on people, man-made
structures, components and systems which are weak and incapable of resisting
the forces unleashed.
“Sociologically, a disaster is a event, located in time and space,
that produces the conditions whereby the continuity of the structure and processes
of social units becomes problematic.” (Russell R. Dynes, 1980. Participation
in Social and Political Activities, San Francisco, Jossey-Bass Publishers.
)
Disasters threaten sustainable economic development worldwide. In the past
twenty years, earthquakes, floods, tropical storms, droughts road accidents,
fires and other calamities have killed around three million people and inflicted
injury, disease, homelessness, and misery on one billion others, and caused
damage worth billions of dollars.
Disasters destroy decades of human effort and investments, thereby placing
new demands on society for reconstruction and rehabilitation. The developing
countries where two thirds of the world’s population live, suffer the
most debilitating consequences due to disasters.
Observing the Asian scenario, one comes to a conclusion that India has moderately
high risks of facing natural events which may result in disasters. The risk
of such events is quite high for floods or droughts and it is moderate for
earthquakes or cyclones. However, considering the heavy damages earthquakes
and cyclones inflict on the society, one has to be concerned about not only
the degree of risk but also the magnitude of impact of the event.
A multi-disaster response structure on the occurrence of disaster has been
diagrammatically represented below.
Response
Structure at State Level on occurrence of disaster
3.1 Emergency Contact Persons
3.1.1 State Government Officials
| Designation
|
Phone Number
|
Mantralaya
Extension no
|
Other
contact no (mobile)
|
| Office |
Residential |
| Chief Secretary |
2025042 |
2023851 |
3444 |
PA:3597
Fax : 2028594 |
| Additional Chief Secretary
Water Supply
Agriculture & ADF
General Adm. Deptt.
Home |
2885144
2025357
2025113
2029959 |
2828134
2850595
2024807
2026715 |
3479
3510
3290
3487 |
|
| Relief Commissioner |
|
|
|
|
| Secretary, Revenue |
2024588 |
4951836 |
3486 |
PA: 3635
Fax : 2850919 |
| Secretary, Home |
2029959 |
2026715 |
3487 |
PA : 3757
Fax : 2854646 |
| Secretary, Health |
2026579 |
2022916 |
3224 |
|
| Secretary, Medical Education |
2026233 |
4152371 |
3304 |
PA : 3832
Fax : 2028612 |
| Secretary, Finance |
2029721 |
2047271 |
3489 |
PA : 3252
Fax : 2020717 |
| Secretary, Irrigation |
2023109 |
4974377 |
3480 |
PA : 3917
Fax : 2023213 |
| Secretary, Public Works |
2024800 |
4945043 |
3282 |
PA : 3324
Fax : 2023141 |
| Secretary, Urban Development |
2021444 |
2025047 |
3557 |
PA : 3244 |
| Secretary, Housing |
2023036 |
4952837 |
3475 |
PA : 3425
Fax : 2025939 |
| Secretary, Agriculture |
2025357 |
2850595 |
3510 |
PA : 3930
Fax : 2024916 |
| Secretary, Food and Civil
Supplies |
2024851 |
2022080 |
3584 |
PA : 3372
Fax : 2025449 |
| Secretary, Forest |
2023363 |
2026089 |
3488 |
PA : 3220
Fax : 2023623 |
| Secretary, Water Supply |
2885144 |
2828134 |
3479 |
PA : 3962 |
| Secretary, Industries |
2025393 |
2871852 |
3500 |
PA : 3566 |
| Secretary, Labour |
2027433 |
2835913 |
3629 |
PA : 3789
Fax : 2824446 |
| DGIPR |
2027956 |
|
|
|
| Municipal Commissioner, BMC |
2620251
2620525 |
4937290 |
3109 |
|
| |

|
3.1.2 State Level Organisations
| Designation
|
Phone Number
|
Other
contact no
(mobile)
|
| Office |
Residential |
| Director General, Police |
2026672
2620111/427 |
2021185 |
Fax : 3649055 |
| Transport Commissioner |
3084621 |
|
|
| Director of Health Services |
2621006
2620292 |
|
|
| Managing Director, MSRTC |
|
|
|
| Director, MPCB |
2671356 |
|
|
| Director, Industrial Safety
and Health |
|
|
|
| Home Guards |
|
|
|
3.1.3 Monitoring Agencies
| Designation
|
Phone Number
|
Other
contact no
(mobile)
|
| Office |
Residential |
| Director, Meteorology Department |
2151606/ 0431
0405 |
|
Fax :2160824 |
| Director, MERI |
0253-512764
511628 |
|
|
| Director, BARC |
5564716
5511910 |
3633356 |
|
3.1.4 NGOs at State Level
| Designation
|
Phone Number
|
Other
contact no
(mobile)
|
| Office |
Residential |
| Indian Red Cross |
2611446 |
|
Fax:022-2670738 |
| Ramkrishna Mission |
6549581/9681
5391/1144/1180 |
|
Fax:6544346 |
| Swami Narayan Trust |
4411825
4143953
4142016 |
|
Fax:4141074 |
| Bharat Sevashram |
7826539 |
|
|
| CARE India, (Maharashtra),
Mumbai |
8368484 |
|
|
| CASA |
3089896
3085872 |
|
Fax:3085400 |
| CARITAS |
040-3744395 |
|
Fax:040-293290 |
3.1.5 Contact Persons from Central Government
| Designation
|
Phone Number
|
Other
contact no
(mobile)
|
| Office |
Residential |
| Cabinet Secretary |
3016696 |
|
Fax : 3012095
3013623 |
| Secretary, Home |
3011989 |
|
Fax : 3015750
3017763 |
| Secretary, Defence |
3012380 |
|
Fax : 3386004 |
| Secretary, Agriculture |
|
|
|
| Maharashtra Gujarat, Area
Command HQ, Mumbai |
|
|
|
| Western Army Command, Pune |
670660 |
672060 |
Fax:0212/670660 |
| Western Naval Command, Mumbai |
|
|
Fax:2660932 |
| Western Air Command, Jodhpur |
|
|
|
| Central Railway |
2624555
2621551
Ext : 4000 |
|
Fax: 2017361 |
| Western Railway |
|
|
|
| Mumbai Port Trust |
2618011 |
|
Fax:2611011 |
| Airport Authority of India,
Mumbai |
8349890
8324769 |
|
|
| Department of Telecommunications |
3719898 |
|
Fax:3782344 |
| Doordarshan Kendra, Delhi |
3387786
3710133
6218620 |
|
Fax:3382704
3715144 |
| All India Radio, Delhi |
3710300
3714061 |
|
Fax:3711956 |
3.2 Earthquakes
3.2.1 Nature and Occurrence
Earthquakes can occur anywhere. They may occur in an area not known to have
experienced previous activity and may suggest a temporary increase of risk
of the hazard in the area. Or they may occur in areas which have a previous
history of subterranean sounds and seismic activities.
The impact of earthquakes differs for urban and rural areas, primarily because
of the nature of infrastructure, quality of housing and occupational differences.
In rural areas, it is primarily the housing and physical structures (including
irrigation infrastructure) which may suffer extensive damage, without necessarily
destroying the crops.
In urban areas, in addition to housing and physical infrastructures, it may
also disturb the service infrastructure such as water supply, sewage, telephones,
electricity, piped gas supply etc., which are essentially underground installations
and hence exposed to direct impact.
Maharashtra and adjoining regions are prone to earthquakes of moderate magnitude
as can be seen from the experience of several years. Based on the earthquakes
occurred so far in the state and considering the seismicity pattern, a rezoning
has been proposed by MERI for the state of Maharashtra.
During the 33 years of 1963 to 1996, the Koyna region has faced 98,309 earthquakes,
out of which 75 were above magnitude of 4 (Richter scale) and seven were above
magnitude of 5 (Richter scale).
Earthquake risk assessment is all the more difficult in the Maharashtra state
because of lack of seismic instrumentation in large parts of the state. Maharashtra
is no doubt the most seismically instrumented state in India, with 52 seismic
risk observatories set up in the state. However almost all this instrumentation
is concentrated in some pockets.
3.2.2 Possible Impacts
• Effects on Individual
· Loss of Life
· Injuries demanding surgical needs
· Family disruption.
Specific demands raised or required
· Orthopaedic surgery and fractures needing treatment
· Individuals trapped under debris need to be located and rescued,
which calls for not only earth moving equipments, but the services of sniffer
dogs.
· Expertise of fire brigade and defence services may be essential in
the rescue operations.
· In case of separation of family members information counters would
play an important role.
· In case of family disruption resulting from death of major earner,
economic rehabilitation of the family may have to be planned as a long-term
strategy.
· Loss of life, property and livestock may require damage assessment
procedures to avoid litigations and delays in gratuitous relief and compensation.
• Damage caused
· Houses
· Personal belongings
· Livestock.
Specific demands raised or required
· Partially damaged houses needs technical inspection – to decide
the habitation worthiness and the extent of repairs required.
· Certain partially damaged houses may require demolition.
· As far as possible, reconstruction should take place on the same
sites to avoid delays, secure cultural continuity and avoid costly land purchase.
In extreme situations, new sites for resettlement may have to be identified
when removal of rubble and debris is non-viable.
· Salvaging personal belongings from the debris needs clearance from
technical personnel to ensure safety of persons engaged.
· As far as possible, family members only should be permitted to salvage
their individual family belongings.
• Damage to infrastructure resulting in disruption of services
· Buildings
· Dams
· Bridges
· Road surface and rail lines
· Power stations
· Piped gas
· Water pipelines and water tanks
· Sewer lines
· Underground cables.
Specific demands raised or required
· Care needs to be taken to ensure that all electrical supplies to
damaged area are disconnected promptly by MSEB.
· Underground cables need thorough inspection before power is restored.
· Breaches or cracks in the dam need Irrigation Department to secure
the breaches or grouting the cracks.
· In case of damage to bridges, relief operations may require temporary
bridges which can be put up with the assistance of army.
| |

|
· Certain roads needing resurfacing will need immediate action from
PWD.
· MWSSB in consultation with health authorities should restore existing
water supply with necessary repairs. This may call for replacement of pipelines
or arrangements for storage in portable PVC water tanks.
· In some cases, restoration of existing water supply may be time-consuming
and therefore water tankers may have to be pressed into service.
· Identification of nearby water sources and checking the potability
of the same may also be required.
· Damage to sewer lines is one of the most ticklish issue. Alternate
arrangements by way of temporary latrines may have to be constructed.
· Piped gas supply should be immediately terminated in the affected
area to avoid secondary consequences such as fires. If necessary, and feasible,
gas cylinders should be supplied till the gas line is checked thoroughly and
restored.
· Extensive damage to residential buildings, resulting in disruption
of telecommunication facilities requires provision of public telephones (PCO)
to facilitate communication.
· Damage to hospital, school buildings and other public facilities
may disrupt the services. In such a case restoration of services through temporary
arrangements is the first priority.
· PWD may have to take repairs or reconstruction of such public facilities
on a priority basis.
• Environmental Effects
· Alteration in river and stream flow
· Liquefaction.
Specific demands raised or required
· Areas indicating signs of liquefaction should be declared out of
bounds and strict vigil should be kept by police to prohibit trespassing.
· Foundations of the building in the area prone to liquefaction need
technical assessment.
· Alteration in river and stream flow, particularly when it covers
a settlement, demands immediate evacuation and relief till such time as the
areas for new settlement identified and rehabilitation works can be executed.
• Economic and Social consequences
· Loss or disruption of livelihood
· Disruption of market and loss in production
· Migration
· Disruption of social structure including breakdown of social order
and organisations
· Law and order problem
· Psychological after-effects such as individual trauma and depression.
Specific demands raised or required
In addition to immediate relief requirements for effective and early recovery
process, checking migration
· Restoration of production units, and employment avenues
· Provision of individual counselling and community counselling
· Reconstruction of social structures and organisation of community,
require a professional intervention, which can best come from non-governmental
organisations. Voluntary agencies will have to be invited or co-opted for
relief activities to ensure this aspect.
· For combating depression, engage people in all possible activities
related to relief and rehabilitation through a deliberate strategy of community
participation.
• Secondary effects
· Fires
· Rains
· Landslides.
Specific demands raised or required
· Fires result from earthquake because of damage to infrastructure
such as power supply and piped gas supply.
· Immediate service of fire brigade is essential to check further damage.
· Immediate discontinuation of both power and gas would restrict the
possibility of occurrence to a large extent.
· Rains following earthquakes disrupt rescue and relief operations.
Rescue and relief teams therefore must prepare themselves in anticipation
and get community cooperation to overcome such difficulties.
· Rains also have implication for storage of food, fuel for cooking
(firewood or coal) and fodder for the cattle. Protective structures becomes,
therefore essential for the storage of all relief materials. Plastic materials
and water-proof containers are required.
· Damage to road access due to landslides needs immediate clearing
and PWD would keep itself prepared for such an eventuality.
· Settlements on the hill-slope prone to landslides need to be shifted
to safer places.
3.3 Floods
3.3.1 Nature and Occurrence
Floods occur with warning, while flash floods occur with very little warning.
This impacts the type of operations for these two similar hazards. For flash
floods the operational priority is to warn the public and keep them out of
the onset of the flood, while floods provide for a significant time to protect
property as well as human life through diking operations.
Floods occur when water covers an area that is normally dry. River flooding
takes place when flow in the river exceeds the capacity of the main channel,
leaves its banks, and flows on to the floodplain.
Floods may develop suddenly (within minutes to a few hours following the
triggering event) or take weeks to unfold. The faster a flood develops, the
less warning time is available and the greater is the difficulty, for an organised
response to reduce the impact. Frequently, floods happen so suddenly, that
individuals have to respond on their own. Longer-cresting floods will provide
longer lead times. Consequently, more accurate forecasts can provide valuable
information to officials, so that effective response is possible.
| |

|
Flash floods are precipitatious, which occur within a very short period of
time (up to 12 hours) after the event which caused them. They are frequently
perceived as killer walls of water thundering down a mountain canyon, destroying
everything in their path. Although a flash flood may sometimes form a wall
of water, most do not. A second misconception is that they always occur in
flat terrain; the truth is, mountains, hilly areas, and flat land are all
at risk. Consequently, flash floods occur in urban and rural areas, in small
rivers, streams, and very large rivers.
Floods in urban areas can also occur during monsoons due to faulty planning,
choking of drainage systems and unplanned growth of settlements.
Flood prone areas in India are demarcated as either blue or red lines depending
on the frequency of occurrence. Blue lines are those areas where floods can
occur once every five years, whereas red lines are areas where floods can
occur once every hundred years.
3.3.2 Possible Impacts
• Effects on Individual
· Loss of Life
· Injuries demanding medical attention
· Water-borne infection.
Specific demands raised or required
· In most cases, orthopaedic surgery, fractures, cuts and bruises
need immediate attention.
· Cases of water-borne infection need medication.
· Mass immunisation, when necessary, to protect individuals from water-borne
diseases.
· Marooned individuals, including those trapped on tree-tops and building
terraces need to be located and rescued which calls for boats, or at times
helicopter services.
· Alternatively, when large sections of community are marooned, instead
of evacuation, it may be necessary to organise dispatch of relief supplies
to marooned locations. This creates a special need for transport facility.
· Expertise of fire brigade and defence services (Navy, Coast Guards)
may be essential in the rescue operations.
• Impact at family level
· Separated families
· Missing persons
· Family disorganisation.
Specific demands raised or required
· In case of separation of family members, information counters would
play an important role.
· In case of family disruption, resulting from death of major earner,
economic rehabilitation of the family may have to be planned as a long-term
strategy.
· Loss of life, property and livestock may require damage assessment
procedures to avoid litigations and delays in gratuitous relief and compensation.
• Damage caused
· Houses
· Personal belongings
· Livestock
· Crops and plantations
· Land.
Specific demands raised or required
· Partially damaged houses needs technical inspection, to decide the
habitation-worthiness and the extent of repairs required.
· Certain partially damaged houses may require demolition.
· As far as possible, reconstruction should take place on the same
sites to avoid delays, secure cultural continuity and avoid costly land purchase.
In extreme situations, new sites for resettlement may have to be identified
when removal of rubble and debris is non-viable.
· Salvaging personal belongings from the debris needs clearance from
technical personnel to ensure safety of persons engaged.
· As far as possible, family members only should be permitted to salvage
their individual family belongings.
· Damage to crops, plantations or agriculture land will need a long-term
intervention.
• Damage to infrastructure and disruption of services
· Buildings
· Godowns and storages
· Dams
· Bridges
· Road surface and rail lines
· Power stations
· Water pipelines and water tanks
· Sewer lines
· Underground cables
· Ports and jetties
· Communication lines
· Gas pipelines.
Specific demands raised or required
· Care needs to be taken to ensure that all electrical supplies to
damaged area are disconnected promptly by MSEB.
· Underground cables need thorough inspection before power is restored.
· Damage to electric poles and transmission lines needs restoration.
· Breaches or cracks in the dam need Irrigation Department to secure
the breaches or grout the cracks.
· In case of damage to bridges, relief operations may require temporary
bridges which can be put up with the assistance of army.
· Certain roads requiring resurfacing, will need immediate action from
PWD.
· Roads blocked due to uprooting of trees and electric poles may need
to be cleared on a priority basis.
· MWSSB in consultation with health authorities should restore existing
water supply with necessary repairs. This may call for replacement of pipelines
or arrangements for storage in portable PVC water tanks.
· In some cases, restoration of existing water supply may be time-consuming
and therefore water tankers may have to be pressed into service.
| |

|
· Identification of nearby water sources and checking the potability
of the same may also be required.
· Damage or choking of sewer lines is one of the most ticklish issues.
Alternate arrangements by way of temporary latrines may have to be constructed.
· Piped gas supply should be immediately terminated in the affected
area to avoid secondary consequences. If necessary, and feasible, gas cylinders
should be supplied till the gas line is checked thoroughly and restored.
· Extensive damage to residential buildings, resulting in disruption
of telecommunication facilities, requires provision of public telephones (PCO)
to facilitate communication.
· Damage to hospital, school buildings and other public facilities
may disrupt the services. In such a case restoration of services through temporary
arrangements is the first priority.
· PWD may have to take repairs or reconstruction of such public facilities
on a priority basis.
· Disposal of damaged foodgrains is one of the major steps and needs
community cooperation.
· Provision for distribution of cooked food or dry rations may have
to be made.
• Environmental Effects
· Soil erosion
· Silting
· Water pollution
· Denudation of land
· Increase in salinity.
Specific demands raised or required
· Silting in residential areas and buildings is one of the major problems
requiring extensive community involvement.
· NGOs have demonstrated a tremendous capacity to mobilise community
participation in desilting operations for re-occupancy of the residences and
also the wells providing drinking water.
· Agriculture department may have to undertake soil-testing and propose
appropriate measures for restoration of agriculture land.
• Economic and Social consequences
· Loss or disruption of livelihood
· Disruption of market and Loss in production
· Migration
· Disruption of social structure including breakdown of social order
· and community organisations
· Law and order problem
· Psychological after-effects like depression, trauma etc.
Specific demands raised or required
In addition to immediate relief requirements for effective and early recovery
process and checking migration
· Restoration of production units, and employment avenues
· Provision of individual counselling and community counselling
· Reconstruction of social structures and organisation of community,
requires a professional intervention, which can come best from non-governmental
organisations Voluntary agencies will have to be invited or co-opted for relief
activities to ensure this aspect.
· For combating depression, engage people in all possible activities
related to relief and rehabilitation through a deliberate strategy of community
participation.
• Secondary effects
· Epidemics
· Landslides.
Specific demands raised or required
· Rescue and relief teams must be alert to the possibility of outbreak
of epidemics and therefore ensure standards of services with respect to storage,
cooking, and handling of food materials as also disposal of waste in relief
camps, medical centres and feeding centres.
· Water-quality monitoring mechanisms will have to be set-up to prevent
outbreak of epidemics.
· Rains also have implication for storage of food, fuel for cooking
(firewood or coal) and fodder for the cattle. Protective structures therefore
for the storage of all relief material becomes essential. Plastic materials
and water-proof containers are required.
· Damage to road access due to landslides needs immediate clearing
and PWD has to keep itself prepared for such an eventuality.
· Settlements on the hill-slope prone to landslides need to be shifted
to safer places.
3.4 Cyclones
3.4.1 Nature and Occurrence
A cyclone is a violent natural phenomenon occurring in the atmospheric blanket
enveloping our earth. In the tropics it occurs as a vast violent whirl, 150
to 300 kilometers across, 102 to 117 kilometers high, spiraling around the
center and progressing along the surface of the sea, covering 300 to 500 kilometers
a day. Wind speeds rise very high near the center (eye) of the cyclone upto
160 kilometers per hour or more.
Three major devastating effects associated with cyclones are storm surges,
gale winds and very heavy rain. The pressure systems are classified as:
· Cyclonic storm (61-85 kilometers per hour)
· Severe cyclonic storm (86-115 kilometers per hour)
· Severe cyclonic storms with core of hurricane winds (equal to or
exceeding 116 kilometers per hour).
Once a cyclone is formed, it will continue to move and expand, until it passes
over land or over an area where the sea is cooler. Little is known about what
makes these storms move and change direction, other than that they are affected
by the high altitude winds and rotation of the earth. So far, scientists have
found it difficult to predict the movement of the cyclone, making this hazard
one of the most dangerous.
The coastal areas are very much risk prone to cyclones. Maharashtra has a
coastal belt of over 720 kilometers between Gujarat to Goa. Thus the Konkan
region including Mumbai becomes prone to the risk of cyclones. There are 386
marine fishing villages / hamlets with 17,918 boats engaged in fishing in
this coastal belt.
In the Arabian Sea, during the period 1890-1995, 207 depressions/cyclonic
storm/severe cyclonic storm have been recorded but only 19 systems have affected
Maharashtra - Goa coast.
Mumbai is a coastal city which has faced many threats of cyclones in recent
times. It has faced peripheral impact in 1982, 1988 and October 1996, and
has been hit on two occasions by cyclones (1948 and June, 1996). It indicates
that the city is prone to cyclones.
3.4.2 Possible Impacts
• Effects on Individual
· Loss of Life
· Injuries demanding surgical needs
· Family disorganisation.
Specific demands raised or required
· In most cases, orthopaedic surgery, fractures, cuts and bruises
need immediate attention.
· Mass immunisation, when necessary, to protect individuals from water-borne
diseases.
· Marooned individuals, including those trapped on tree-tops and building
terraces (in case of tidal wave) need to be located and rescued, which calls
for boats, or at times helicopter services.
· Alternatively, when large sections of community are marooned, instead
of evacuation, it may be necessary to organise dispatch of relief supplies
to marooned locations. This creates a special need for transport facility.
· Expertise of fire brigade and defence services (Navy, Coast Guards)
may be essential in the rescue operations.
• Damage caused
[Cyclones may be accompanied by heavy rains, or at times tidal waves].
· Houses
· Personal belongings
· Livestock
· Crops and plantations
· Forests.
Specific demands raised or required
· Partially damaged houses need technical inspection, to decide the
habitation-worthiness and the extent of repairs required.
· Certain partially damaged houses may require demolition.
· As far as possible, reconstruction should take place on the same
sites to avoid delays, secure cultural continuity and avoid costly land purchase.
In extreme situations, new sites for resettlement may have to be identified
when removal of rubble and debris is non-viable.
· Salvaging personal belongings from the debris needs clearance from
technical personnel to ensure safety of persons engaged.
· As far as possible, family members only should be permitted to salvage
their individual family belongings.
• Damage to infrastructure and disruption in services
· Buildings
· Godowns and storages
· Dams
· Bridges
· Road Surface and rail lines
· Power stations and power lines
· water tanks
· Ports and jetties
· Communication lines
· Railway signals.
Specific demands raised or required
· Care needs to be taken to ensure that all electrical supplies to
damaged area are disconnected promptly by MSEB.
· Overhead lines need thorough inspection before power is restored.
· Breaches or cracks in the dam need Irrigation Department to secure
the breaches or grout the cracks.
· In case of damage to bridges, relief operations may require temporary
bridges which can be put with the assistance of army.
· Certain roads requiring resurfacing will need immediate action from
PWD.
· MWSSB in consultation with health authorities should restore existing
water supply with necessary repairs. This may call for replacement of pipelines
or arrangements for storage in portable PVC water tanks.
· In some cases, restoration of existing water supply may be time-consuming,
therefore, water tankers may have to be pressed into service.
· Identification of nearby water sources and checking the potability
of the same may also be required.
· Choking of sewer lines is one of the most ticklish issue. Immediate
arrangements for clearing the sewer lines is necessary.
· Piped gas supply should be immediately terminated in the affected
area to avoid secondary consequences. If necessary, and feasible gas cylinders
should be supplied till the gas line is checked thoroughly and restored.
· Extensive damage to residential buildings resulting in disruption
of telecommunication facilities requires provision of public telephones (PCO)
to facilitate communication.
| |

|
· Damage to hospital, school buildings and other public facilities
may disrupt the services. In such a case restoration of services through temporary
arrangements is the first priority.
· PWD may have to take repairs or reconstruction of such public facilities
on a priority basis.
· Disposal of damaged foodgrains is one of the major steps and needs
community cooperation.
· Provision for distribution of cooked food or dry rations may have
to be made.
· Rains also have implication for storage of food, fuel for cooking
(firewood or coal) and fodder for the cattle. Protective structures, therefore,
for the storage of all relief material becomes essential. Plastic materials
and water-proof containers are required.
• Environmental Effects
· Soil erosion
· Silting
· Water pollution
· Increase in salinity.
Specific demands raised or required
· Silting in residential areas and buildings is one of the major problems
requiring extensive community involvement.
· NGOs have demonstrated a tremendous capacity to mobilise community
participation in desilting operations for re-occupancy of the residences and
also the wells providing drinking water.
· Agriculture department may have to undertake soil-testing and propose
appropriate measures for restoration of agriculture land.
• Economic and Social consequences
· Loss of livelihood
· Disruption of market and loss in production
· Disruption of social structure including breakdown of social order
and community organisations
· Migration
· Law and order problem
· Psychological after-effects.
Specific demands raised or required
In addition to immediate relief requirements, for effective and early recovery
process and checking migration
· Restoration of production units and employment avenues
· Provision of individual counselling and community counselling
· Reconstruction of social structures and organisation of community
requires a professional intervention, which can come best, from non-governmental
organisations Voluntary agencies will have to be invited or co-opted for relief
activities to ensure this aspect.
· For combating depression, engage people in all possible activities
related to relief and rehabilitation, through a deliberate strategy of community
participation.
• Secondary effects
· Epidemics
· Landslides.
Specific demands raised or required
· Rescue and relief teams must be alert to the possibility of outbreak
of epidemics and therefore ensure standards of services with respect to storage,
cooking, and handling of food materials as also disposal of waste in relief
camps, medical centres and feeding centres.
· Water-quality monitoring mechanisms will have to be set-up to prevent
outbreak of epidemics.
· Damage to road access due to landslides needs immediate clearing
and PWD has to keep itself prepared for such an eventuality.
· Settlements on the hill-slope prone to landslides need to be shifted
to safer places.
3.5 Epidemics
3.5.1 Nature and Occurrence
With the view of detecting epidemics at the earliest, an epidemiological
cell has been established under the Jt. Director of Health Services (Pune).
The following epidemics are monitored in Maharashtra :-
• Cholera
• Gastroenteritis
• Acute diarrohea / dysentery
• Infective hepatitis
• Encephalitis
• Poliomyelitis
• Typhoid.
In addition to the above, the following outbreaks are also monitored
• Food poisoning
• Viral fever
• Meningitis
• Dengue fever.
In the state of Maharashtra, Public Health Department monitors epidemics through
daily epidemic report, weekly health condition report and monthly report.
High incidence of water borne diseases, such as gastroenteritis, cholera,
dysentery, infective hepatitis, polio etc., has been observed in the state.
This is mostly due to high contamination of drinking water which can be due
to heavy rains, leakage in the pipeline, unsatisfactory sanitory conditions,
improper disinfection of water etc.
The main districts in Maharashtra affected by malaria are Dhule, Jalgaon,
Buldhana, Yeotmal. Chandrapur and Gadchiroli, the last being the most severely
affected. The Annual Parasite Index (API) for Maharashtra state in 1988 stood
at 1.2 and has been fluctuating from 0.7 to 1.4 in the previous years.
3.5.2 Possible Impacts
• Effects on Individual
· Loss of life
· Diseases needing epidemiological treatment
Specific demands raised or required
· Mass immunisation, when necessary, to protect individuals.
· In some cases, existing water supply may be contaminated and therefore
water tankers may have to be pressed into service.
· Identification of nearby water sources and checking the potability
of the same may also be required.
· Rescue and relief teams must be alert to the possibility of spread
of epidemics and therefore ensure standards of services with respect to storage,
cooking, and handling of food materials as also disposal of waste in relief
camps, medical centres and feeding centres.
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· Water-quality monitoring mechanisms will have to be set-up to prevent
spread of epidemics.
· In case of vector-borne diseases, the exact vector and related control
methods will have to be followed.
· Life-saving drugs including saline will be required in large quantities.
· Disposable kits for treatment of affected people and arrangements
for proper disposal of these.
· Personal protection kits for medical personnel and volunteers assisting
in treatment of patients.
· Arrangements for disposal of personal belongings and other solid
waste materials.
· Monitoring arrangements including testing facilities with the help
of laboratories and hospitals.
• Economic and social consequences
· Migration
· Evacuation
· Law and order problem
· Psychological after-effects especially isolation.
Specific demands raised or required
In addition to immediate medical relief requirements for effective and early
recovery process and checking migration
• restoration of potable water supply
• provision of
· quarantine of infected cases at family and hospital level
· programme of immunisation
· water quality monitoring
· pathological testing laboratories
· individual counselling
· family counselling.
• Involvement of NGOs in mobilising community efforts for control of
epidemics by ensuring standards of environmental sanitation, disposal of waste
and personal hygiene.
3.6 Road Accidents
3.6.1 Nature and Occurrence
Roads in India have an annual fatal accident rate of about 2.65 deaths per
1000 registered vehicles with the figure for Maharashtra state being 1.87.
The State of Maharashtra has 72,000 km of national, state and major district
roads vs. 376,000 km nationally. There are 107 accident prone spots on national
highways serving the State and 50 on Maharashtra state highways. On an average
in Maharashtra, 134 road accidents reportedly take place every day, leading
to 81 persons being injured and 15 persons losing their lives.
Data on road accidents reportedly indicate that 70% of road accidents arise
from driver failure. Apart from this factor, the generic reasons are
· poor road conditions
· mixed traffic
· poor vehicle maintenance
· mechanical failures
· poor driving habits
· lack of safety belts and helmets
· poor emergency services
· absence of pedestrian amenities and
Some of the most risk-prone roads are the ghat roads. Hazardous substance
transport also poses a major accident risk. These accidents constitute 0.4-0.6%
of the total road accidents that occurred in the state. The four most important
highways which have a high traffic density both with respect to transport
of passengers and hazardous / non-hazardous goods and which have a high incidence
of accidents are :
NH 8 (Mumbai-Ahmedabad), NH 4 (Mumbai-Pune-Bangalore) and NH 3 (Mumbai-Agra),
NH-17 (Mumbai-Goa).
3.6.2 Possible Impacts
• Effects on Individuals
· Loss of life
· Trauma care
· Burns
· Injuries demanding surgical treatment
· Poisioning or exposure to toxic material.
Specific demands raised or required
• In most cases, orthaopedic surgery and fractures need immediate attention.
• Individuals trapped in/under the vehicles, need to be rescued, which
at times calls for metal cutting devices.
• Expertise of fire brigade and defence services may be essential when
the accident involves vehicles carrying hazardous chemicals, toxic materials
or explosives.
• Divers may be required, if the accident involves a vehicle falling
off a bridge into water.
• The police may require to cordon off the area.
• Chemical accidents may generate a demand for treatment for burns and
exposure to poisonous substances, which may mean a specialised service not
generally available along the highways.
• Nature of injuries may demand immediate transfer of injured to centres
offering trauma care.
• Loss of life, property and goods may require damage assessment procedures
to avoid litigations, delays in gratuitous relief and compensation including
insurance.
• Damage caused
· Vehicles
· Goods.
Specific demands raised or required
• Salvaging the goods from the accident site needs clearance from technical
personnel to ensure safety of persons engaged.
• Environmental Effects
· Air pollution, if vehicle, carrying hazardous chemicals are involved
• Disruption of services
· Road network
· Traffic.
Specific demands raised or required
· The spills from vehicles carrying hazardous materials may require
stoppage of traffic and cleaning of road surface. Various materials are recommended
depending on the nature of spill. Also, specialised agencies may have to be
called for undertaking spill cleaning operations.
· Diversion of traffic resulting from such accidents may require traffic
control, to give information at various entry points also located far away
(which need quick identification) from the site of accident, so as to avoid
inconvenience to the travellers.
· Special cranes may be required for clearing the accident site.
• Economic and social consequences
· Law and order problem
Specific demands raised or required
• Security and protection of goods and materials in the vehicles involved
in the accident. The details of goods need to be officially recorded.
• Secondary Effects
· Fires
· Gas leak affecting settlements near the accident site.
Specific demands raised or required
• It may be necessary to inform the settlements around, to take necessary
precautionary measures, if the accident involves leakage of toxic gases.
• It may be advisable to send a team of medical personnel from poison
centres, to visit the settlements around the accident site, when toxic leak
is reported.
3.7 Fires
3.7.1 Nature and Occurrence
Maharashtra is one of the states which does not have a State Fire Service.
Presently, all fire stations are under the jurisdiction of the respective
municipalities. There are 233 Municipal Councils and 13 Municipal Corporations
in Maharashtra state. Of these, fire tenders are maintained in 96 councils
and 12 corporations.
Fires could be caused by
• explosions
• chemical reactions
• short circuiting in the electrical system etc.
These occurrences could be due to carelessness, inadequate safety precautions
or intentional arson and sabotage. The risk due to fire hazards could vary
depending upon the level of preparedness of the emergency services, chiefly,
fire and medical services.
The data on the number of fire calls attended by the fire services in the
state is published every five years in the form of a Red Book. According to
the records published for the period 1987-1991, the number of fire calls attended
: 8722 and rescue calls attended : 4836.
A broad definition of the type of locations where potential
of fire-hazard exists :-
• storage areas of flammable / explosive material.
• improper practices of storage of cooking fuel such as LPG, kerosene
in hotels and restaurants.
• multistoreyed buildings with inadequate fire safety measures
• old buildings with poor internal wiring.
In Mumbai and other cities fire fighters face severe problems due to narrow
lanes, congested, overcrowded buildings, old buildings and poor internal wiring.
Since the fire services are under the jurisdiction of respective municipalities,
administrative clearance is required for crossing municipal limits.
3.7.2 Possible Impacts
• Effects on Individuals
· Burns
· Injuries demanding surgical treatment
· Loss of life.
Specific demands raised or required
• Serious burn cases may need immediate transport for admission to
burn wards in the hospital.
• In many cases, panic behaviour may lead to injuries requiring treatment
for orthopaedic surgery and fractures.
• Expertise of fire brigade may be essential in the rescue operations
and control of fire particularly when population density is very high.
• In case of separation of family members information counters would
play an important role. (This is normally observed in case of fires in large
slums)
• In case of family disruption resulting from death of major earner,
economic rehabilitation of the family may have to be planned as a long-term
strategy.
• Loss of life, property and livestock may require damage assessment
procedures to avoid litigations and delays in gratuitous relief and compensation.
• Damage caused
· House
· Personal belongings.
Specific demands raised or required
• Partially damaged houses needs technical inspection, to decide the
habitation-worthiness and the extent of repairs required.
• Certain partially damaged houses may require demolition.
• Transit arrangements may have to be identified when the structure
needs reconstruction.
• Salvaging personal belongings from the debris needs clearance from
technical personnel to ensure safety of persons engaged.
• As far as possible, family members only should be permitted to salvage
their individual family belongings.
• Damage to infrastructure and disruption of services
· Buildings
· Overhead lines
· Communication lines.
Specific demands raised or required
• Care needs to be taken to ensure that all electrical supplies to
damaged area are disconnected promptly by MSEB officials in the area.
• Underground cables need thorough inspection before power is restored.
• Piped gas supply should be immediately terminated in the affected
area to avoid chances of spread.
• Extensive damage to residential buildings resulting in disruption
of telecommunication facilities requires provision of public telephones (PCO)
to facilitate communication.
• Damage to hospital, school buildings and other public facilities may
disrupt the services. In such a case restoration of services through temporary
arrangements is the first priority.
• PWD may have to take repairs or reconstruction of such public facilities
on a priority basis.
• Some fires may demand traffic control measures including identification
of alternate routes and diversion of traffic.
• In congested areas curious onlookers may block movement of rescue
and fire workers. The police will need to cordon off the area for smooth operations.
• Economic consequences
· Loss of livelihood
· Disruption of market
· Loss in production.
Specific demands raised or required
In addition to immediate relief requirements for effective and early recovery
process,
• Restoration of markets, production units, employment avenues
• Provision of damage assessment.
3.8 Industrial and Chemical Accidents
3.8.1 Nature
The main causes of such accidents are explosions due to electricity, fire
works, excessive pressure of steam and air, gas, vapour etc., miscellaneous
fires include backfire in boilers.
The effects from industrial accidents and hazards such as fire or natural
disasters, often lead to loss of human life, property and financial damage
and considerable environmental pollution.
3.8.2 Possible Impacts
• Effects on Individual
· Loss of life
· Burns
· Injuries demanding surgical treatment
· Exposure to toxic material.
Specific demands raised or required
• In most cases, orthopaedic surgery and fractures need immediate attention.
• Expertise of fire brigade, mutual aid and response groups (MARG),
may be essential.
• The police may require to cordon off the area.
• Chemical accidents may demand treatment for burns and exposure to
poisonous substances, which may need a specialised service not generally available
with medical practitioners.
• Nature of injuries may require immediate transfer of injured to poison
centres.
• Loss of life, property and goods may require damage assessment procedures,
to avoid litigations, delays in gratuitous relief and compensation including
insurance.
• Areas indicating spread of toxic gases should be declared out of bounds
and strict vigil should be kept by police to prohibit trespassing.
• When alteration in wind direction covers a settlement, there is a
need for immediate evacuation and relief till an all-clear signal is given.
• Environmental Effects
· water pollution
· air pollution
· effect on vegetation.
Specific demands raised or required
• On a long-term basis monitoring of air, water and soil quality will
have to be carried out.
• Disruption of services
· Road network
· Electricity
· Water supply
• Economic and social consequences
· Loss of livelihood
· Disruption of market
· Damage to food stocks
· Loss in production
· Migration
· Law and order problem
· Social and psychological effects.
Specific demands raised or required
In addition to immediate relief requirements for effective and early recovery
process and checking migration
• Restoration of production units, employment avenues
• Provision of individual counselling and community counselling
• For combating depression, engage people in all possible activities
related to relief and rehabilitation through a deliberate strategy of community
participation.
4. DISSEMINATION OF STATE DMAP
For the state DMAP to be effective it must be disseminated at
three levels ;
· Central government departments, multilateral agencies (aid agencies),
defence services, state level officials
· To the district authorities, government departments, NGOs and other
agencies and institutions within the state and
· Through mass media to the general public.
The content of the plan should be explained through well designed and focussed
awareness programmes.
The responsibility for dissemination of the plan should be vested with Relief
Commissioner, at Mantralaya and carried out by YASHADA, as well as through
awareness programmes organised by each of the agencies participating in disaster
management. The Relief Commissioner should also involve state-level NGOs in
preparing suitable public awareness material to be distributed to the public.
The awareness programmes should be prepared in the local language to ensure
widespread dissemination. Media should be extensively used for public awareness
programmes. These will include
• Newspapers
• TV
• Local cable networks
• Radio
• Publicity material.
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Schools, colleges and other public institutions should be specifically targetted.
In addition to dissemination of literature related to the state DMAP, Relief
Commissioner should ensure that disaster response drills are conducted by
the district authorities and other agencies on a regular basis, especially
in the disaster prone areas to maintain the readiness of communities and departments,
as regards operational procedures, personnel and equipment and orderly response.
Examples include tests of outdoor warning systems and the Emergency Broadcast
System.
4.1 Plan Evaluation
The purpose of evaluation of the state DMAP is to determine
· The adequacy of resources
· Coordination between various agencies
· Community participation
· Partnership with NGOs.
The ease of understanding and using the plan will also be important considerations.
The plan will be updated when shortcomings are observed
in
· Organizational structures
· Technological changes render information obsolete
· Response mechanisms during drills or exercises
· Assignments of state agencies.
Adaptation, improvisation and optimisation are corner stones of any planning
pertaining to disasters. It must be emphasized that the documents or manuals
prepared as disaster management plans have limited purpose. These can at best
serve as reminder of tasks and activities.
Individuals and agencies assigned specific responsibilities within this plan
will prepare appropriate supporting plans and related standard operating procedures,
and periodically review and update alerting procedures and resource listings,
and also maintain an acceptable level of preparedness.
4.1.1 Post-Disaster Evaluation
A post-incident evaluation should be done after the completion of relief and
rehabilitation activities in order to assess
· the nature of state intervention and support
· adequacy of the organizational structure
· institutional arrangements
· adequacy of operating procedures
· monitoring mechanisms
· information tools
· equipment
· communication system, etc.
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The impact of above operations for long-term preventive and mitigation efforts
are to be undertaken.
At the community level, evaluation exercises may be undertaken to assess the
reactions of the community members at various stages in the disaster management
cycle, and to understand their perceptions about disaster response in terms
of
· adequacy of training
· alert and warning systems
· control room functions
· communication plans
· security
· containment
· recovery procedures
· monitoring.
4.2 Plan Update
The state DMAP is a “living document” and the Relief Commissioner
along with YASHADA will update it every year taking into consideration
· the resource requirements
· updates on human resources
· technology to be used
· coordination issues.
An annual conference for DMAP update will be organised by Relief Commissioner.
All concerned departments and agencies would participate and give recommendations
on specific issues.
The following guidelines should be adhered to while updating
the state DMAP :
· A procedure should be in place to update the plan on a regular basis,
to ensure that the items requiring updation are considered and are current.
· When an amendment is made to a plan, the amendment date should be
noted on the updated page of the plan.
· A senior official in every agency should be designated, to ensure
that all plan-holders are notified of changes as soon as possible. Plan-holders
should be requested to verify that they have received the changes.
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